Boho Beach HutReviews of bohobeachhut.com

Response from Boho Beach HutJan 8, 2023

Hi Anne! Thank you for the 5 star review! We are very happy you loved your boots! We would love to give you $20 off your next order, but we are unable to locate your order with the name provided. If you can email us at [email protected] we will send your $20 off next order! Thank you again!

Response from Boho Beach HutJan 10, 2025

Dear Alice, Thank you for sharing your feedback. We’re sorry to hear that your order did not arrive in time for your event and that the quality of the item did not meet your expectations. We understand how disappointing this experience must have been for you. To clarify, while we are based in the Reno-Tahoe area, we work with manufacturers globally to bring a variety of unique styles to our customers. We acknowledge that shipping delays can sometimes occur with international shipments, and we regret that this affected your experience. Your concerns about our return policy and product quality are important to us and will be shared with our team to ensure we’re continually improving. We apologize for any inconvenience caused and appreciate your feedback. Best regards, The Boho Beach Hut Team

Response from Boho Beach HutJan 12, 2025

Dear Mary, We are deeply sorry to hear about your disappointing experience with your purchase. We understand how frustrating it must have been to wait so long for your order and then feel let down by the quality of the items. Your feedback about the shipping origin, return policy, and product quality is very important to us. While we do state our return policy on our website, we recognize that it can feel inconvenient, and we are actively reviewing our policies to better meet our customers’ expectations. We apologize for falling short of providing the experience you deserved, and we sincerely appreciate you bringing these issues to our attention. Your insights will help us improve and provide a better experience in the future. Warm regards, The Boho Beach Hut Team