Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Tammy R.
Dec 24, 2023
Very deceptive
Very deceptive , pics if product and what was delivered are horrible!! Cheap looking , poor quality , seriously borderline fraud . I am so disgusted by what I paid for and what arrived. Like I said AWFUL - this review was 2 years ago and you're just now 2025 replying? Those things were in thee trash 2 days after I got them PEOPLE DO NOT SHOP ONLINE HERE
Response from Boho Beach HutJan 7, 2025
Dear Tammy Rhoads, Thank you for sharing your experience. We’re truly sorry to hear that the items you received did not meet your expectations or match the images displayed on our website. Providing high-quality products and accurate representations is a priority for us, and we deeply regret that this was not reflected in your order. We’d like to note that our return policy allows customers to return items for store credit within 45 days of delivery. While you had the option to return the items, it appears this option was not utilized. We regret that we were unable to resolve the matter through the return process, as we strive to offer fair solutions to our customers. Your feedback about the product quality and discrepancies is concerning, and we will be reviewing this with our team to ensure we address these issues. If you would like to discuss your concerns further or explore alternative solutions, please don’t hesitate to reach out to us at [email protected]. Thank you for bringing this to our attention. Your feedback helps us learn and improve, and we are committed to providing a better experience for our customers in the future. Best regards, Customer Support The Boho Beach Hut Team
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Michele E.
Dec 22, 2023
Ordered from this company and my item hasn’t arrived.
Update- I did eventually receive my order and it was so cheaply made and way too small for the size I ordered. I emailed the company asking for a return authorization and a refund… no response. Lost $60!! Ordered from this company and my package has been sitting in some international country since 12/14. The tracking doesn’t indicate which country it’s coming from. I also looked up the address they provided on here for this. Company, Vista Blvd 5245 Suite 167 89436 Sparks…. It’s a UPS store. This is not a great way to run a business. I will give an update if I ever receive my merchandise.
Response from Boho Beach HutJan 10, 2025
Dear Michele, Thank you for sharing your concerns. We sincerely apologize for the delay with your order and that the item did not meet your expectations once it arrived. We understand how frustrating this experience has been for you. We can confirm that our return process requires customers to email us for assistance, and we’re sorry if your email did not receive a prompt response. Please know that we are committed to resolving such issues and ensuring our customers feel supported. While we use a variety of shipping methods to fulfill orders, we regret any confusion caused by tracking updates. Additionally, the Sparks address you referenced is our mail-handling location, which supports logistics for our business operations. Thank you for your patience and for bringing these issues to our attention. Best regards, The Boho Beach Hut Team
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Brad P.
Dec 22, 2023
This is a Chinese scam
This is a Chinese scam. Order took a month to get here. Clothes were nothing like the pics on line. I got them as presents and I don't think they will fit and there isn't even a tag to indicate the front or back!!!! I ordered two sweaters as Christmas gifts. It was taking so long I ordered something similar from American Eagle. They both got here the same day!!!! Night and day difference in quality. The Boho Beach Hut crap looks like it was made in a sweat shop by children. It also smelled like airplane fuel!!! Total crap.
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kristie G.
Dec 19, 2023
Do Not order from this company!
Do Not order from this company. I returned a dress a month ago. Never got my money back. The clothes are also cheap material. Please don't make the mistake I made.
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Pat
Dec 19, 2023
The clothing is cheap junk
The clothing is cheap junk. The return policy is you can return the cheap junk but you will not get a refund. All you will get is a credit for more cheap junk
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Trust.no.one
Dec 16, 2023
DONT GIVE THEM YOUR MONEY…
I should have read these reviews before purchasing, received something completely different and wrote many messages requesting refund and they refuse and give store credit for more trash. This place needs to be SHUT DOWN.
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Tony
Dec 15, 2023
Only because there is no zero
Only because there is no zero. These people are deceptive they continue to send emails regarding it in transit!! Yea in transit in China terrible site terrible people avoid at all costs ordered 11/12/23 promising 7 day delivery we’ll it’s 12/15/23 and tracking says in transit no country nothing!! Bad site
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Damon C.
Dec 11, 2023
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. Ordered a blouse for my wife. The color and design do not match the website. The return policy only allows for store credit and there is not avenue to get your money back. Clearly this is done because they know there will be massive returns and no recourse to get your money. I regret having even looked at this site let alone placing an order!
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