Bank of HawaiiReviews of boh.com

My review is about Bank of Hawaii in general not any particular branch. My beef is they have all these “nickle and dime” fees so it seems like it costs me money to do anything with them. For example, the international ATM fee is $5 PLUS and 3% fee off the total you withdraw. Another example, if you write a check, they charge you $2.50 to give you a scanned image of your own check (which I didn’t even ask for). Paper statements are $3.25. You get the idea… They finally got a decent app interface (it was like using a fax machine to login to their online banking for years). And their call wait times are crazy! I requested a call back and got one almost 4 hours later! I guess at least they called me back. Oh and don’t even bother checking their interest rates- they are always much higher than any real bank will offer. The only reason I keep any money in there is to keep that account longevity on my credit report. Otherwise, BOH, we broke up a long long time ago!!

When Judgement Day arrives Jesus will have a field day with this company I told Ms Margo Corliss on 5/24/24 I was expecting funds from Fidelity to be transferred in hopes she would help. That did not happen. Also on the week of July 3rd I noted that the Waikiki branch was open on June23 at 10:34pm and the building was wide open I addressed to the call center and the supervisor said he would talk to Ms Corliss and then that week I received statements that my transactions from 5/21/24 using my visa debit card were revoked so on July 4 I had to call all the vendors about this and highly recommend refrain from using them as an financial establishment. Stay AWAY

Bank of Hawaii has the worst phone service. It is substandard with terrible Menu options, no option for a call back, long wait times, music that will put you to sleep. They do not provide good customers service and I am serious when I say I am thinking of doing my Business Banking elsewhere!