BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
BodyLogicMD (bodylogicmd.com) has 974 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
bodylogicmd.com
Website
bodylogicmd.com
Category
Doctors & Surgeons
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
BodyLogicMD have a very confusing process for testing, prescription delivery is unreliable, and I am almost always asked to do testing after the medicine has run out or is in process, rendering the expensive tests useless.
Response from BodyLogicMDJul 12, 2021
I want to apologize for the confusion regarding your testing and treatment. It is our goal to provide clarity to our patients regarding our treatment process. Please allow us the opportunity to rectify the situation by contacting our customer service team at 877-846-9009, or email [email protected]. Thank you!
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Kitty K.
too difficult
It is very difficult working with body logic to get treatment.
I would never recommend
Response from BodyLogicMDJul 12, 2021
Kitty, as I read through your review it seems we were not clear about when you would receive treatment. I want to apologize for the confusion regarding treatment, as it is our goal to provide clarity to our patients regarding our treatment process. Please allow us the opportunity to rectify the situation by contacting our concierge team at 888-587-0077 or 877-846-9009 so that we can get you the help that you need.
MM
Marisel M.
This was the biggest waste of time and…
This was the biggest waste of time and $600. I would need Recomended Bodylogic to anyone. It take weeks for a call back from the office, am still waiting for my medication and it took weeks before an appointment was set up. They lab work did not tell me anything that I did not know.
Response from BodyLogicMDJul 27, 2021
Marisel, as I read through your review it seems we were not clear about when you would receive your medication, although I understand that you have received all medication at this time. If there is anything else that you need please feel free to reach out to our customer service team at 877-846-9009.
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Nubia A.
Not the best experience
I became a patient back in March and I still havent started my treatment it’s now June 22, 2021.
Since the begging I though I would be working with Dr. Grossman who I requested. Then I was told I would be working with Dr. Garcia but I never got either of them.
The home test are ineffective. I had to do it twice even though I followed directions to a T, some numbers still didn’t capture.
I’ve waited for a call back for almost 3 weeks about my pregnancy and haven’t received a call back.
I’m also not a fan that you speak to different people every time they call and there’s soo many different phone numbers. I never knew it was bodylogic that was calling.
I spent close to a thousand dollars and I have nothing to show for it. It was not the best experience.
Regards,
Nubia Armenta
Response from BodyLogicMDJul 27, 2021
Nubia, we have tried several times to reach you by phone and email, however we have been unsuccessful. We will try again today and follow up with an email, so please if you miss the call check your email. We would like the opportunity to make this right.
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Allan B.
My experience with Dr Elke Cooke
My experience with Dr Elke Cooke, her staff and this progam and has been amazing! My son signed me up for this after reviewing the program online, becasue he was concerned with my stamina, focus and weight gain. I went into it blind when I recieved the first call, but have recommended this program to several friend and associates since that time.
Response from BodyLogicMDJul 13, 2021
Allan, Thank you so much for your positive review and your referrals! It is our sincere desire to provide exceptional care to each of our patients.
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Penney F.
Poor customer service
When my password stopped working for the patient portal, I repeatedly requested the reset instructions online. These never came. I tried several times to reach someone by phone. I’d hang on the line several minutes then get the recorded message that the call couldn’t be answered. I sent two emails requesting help and received acknowledgement and a promise to follow up promptly. No follow up.
Response from BodyLogicMDJul 13, 2021
Penney, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at 877-846-9009 or email me at [email protected] so we can move forward with getting you the help you deserve. Thank you for the opportunity to make this right.
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Natalie S.
The doctor is outstanding but the company is sub par
The doctor is outstanding. I can't say that for this company, though. Several times I have called, left voice messages but nobody ever calls back. I was supposed to have the concierge treatment--higher price for nothing. I was to have an appointment 8 weeks from my last but still (7 weeks later) have not received a call to set that up. The communication with this company is very poor and disheartening. Even after expressing my discontent through phone and email, nothing ever changes. I am a nurse and I tend to give some extra patience with workers as I know how it is in the business but this is ridiculous. If I knew another way to get this medication, I would take it. This company definitely needs to work on it's customer service and communication. You spend a lot of money for this service and one would expect quality but not with this company.
Response from BodyLogicMDJul 20, 2021
Natalie, we are very sorry you are dissatisfied with your experience. It is our goal to provide transparency to patients prior to the start of their care plan, and it appears that we missed the mark with you. There was indeed a backlog in the Customer Service department but I am glad to report that the backlog has been resolved. You should have no trouble reaching a representative at 888-587-0077 or by emailing [email protected]. We appreciate all patient feedback and are constantly striving to elevate the patient experience.
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Robert K.
My wife and I have been seeing Dr
My wife and I have been seeing Dr. Okereke to improve our overall wellness for over three years. Good health is the foundation of a life that can be enjoyed. Dr. Okereke provides specific recommendations to improve your wellness using your own lab reports. Unlike your other doctors that always have their shoulders turned towards the door, she spends time explaining the lab results, what they mean to your health, and how those numbers can be improved to be the best you. You are no longer guessing on whether you have the correct diet or supplementation because her recommendations are based upon your biochemistry and not some average USDA recommended daily allowance. Her five pillars of good health are nutrition, detoxification, exercise, hormone balance, and stress reduction & sleep. If you want to enjoy your life, then you need mental clarity, and energy that lasts throughout the day and energy to be intimate with your partner. Of course, you didn't get to your current health overnight and her guidance will not change your life overnight either, but if you follow her recommendations, then your age will become a number. I am in the best shape of my life at age 52 with energy, mental sharpness, and vigor that I never experienced before. If you want to the best you, then you need Dr. Okereke to guide you on a health journey that is unique to you. Your health is greatest investment you'll ever make. The person with great health has many dreams, but the person with poor health has only one. Call Dr. Okereke's office today to get started.
Response from BodyLogicMDJul 13, 2021
Robert, it is our goal to provide quality care to each and every patient we serve. By sharing your positive experience you may be helping others in similar situations. Thank you so much for the positive feedback.