BodyLogicMDReviews of bodylogicmd.com

This is a review of my website experience mostly. It's subpar. For months now, whenever I get a reminder about an auto order date pending, I use the link in the email to log in to change the date (or whatever), and I consistently get a '404' error, telling me the page is down or not working. I have learned to navigate over to the Home page myself, where I can then go back to the Auto Meds page and make my changes. For almost a year, BodyLogic has been sending me emails with broken links in it. Does no one on your end ever look at this stuff? It's annoying, and it makes me wonder what else is getting overlooked. Folks, this is easy stuff, just fix it!!!

There are a lot of intricacies regarding the full workings of Body Logic and who to contact and where. With a little diligence I am coming to understand how I reach what person and where and the inside of what makes a successful health clinic like Body Logic work. My experience of tracking an order recently was just fine. Thank you for being out there!!!

The new website format doesn't show any information about my prescription, like when they will renew. Less user friendly than it was before, and I didn't think that was possible.

I was displeased with the customer service and timely scheduling of appointments for a concierge service. Supplement delivery was a disaster all around. Felt like I was on an assembly line receiving the same treatment as everyone.

I was told that some people that have had breast cancer could be helped with hormone therapy, I was hopeful to be one of then. When I actually got my consultation, I concluded I was not a good candidate. It was disappointing. So I rate my experience on the neutral side, I did gain some useful insights, I probably could have been pre-screened better before enrolling in the program.

Purchasing supplements has been very frustrating for me since I began in late 2020. I started with auto orders but quickly turned them off when I realized I couldn't change a date for one without changing them all. I have managed my reorders by calling them in at least two weeks before needed, and over and over I've been frustrated with the time it takes to receive them. I thought the new patient portal would help, but it changed nothing. I can't track my orders. I've had an order randomly cancelled and only realized it when I called customer service. I have one supplement on backorder right now (7/14) that I ordered on 6/3 and ran out of around 7/1. I've heard every reason from the FedEx shooting in Indianapolis to increased demand on the compounding pharmacies. I pay a lot of money for this treatment and the supplements and am becoming increasingly dissatisfied with the ordering process. I do have to say that the customer service reps help me as much as they can, and I hate to keep complaining to them because I know they have no control over the problems. Lastly, I sit on hold for several minutes each time I call. Hoping BodyLogicMD is working on increased staffing and more timely fulfillment of supplement orders, as I feel I'm doing everything I can to manage this on my end.

Worst experience! The doctor was not friendly and was not interested in my medical issues or offered any helpful solutions. They use a lot of compounded medications and she was unwilling to use conventional medication

I have been seeing Dr. Michael Grossman for Bioidentical hormones for several years now and he is a wonderful doctor. He really cares about a woman’s hormonal health as well as overall health and well being. All the girls that work for him are wonderful too! I wouldn’t want to go anywhere else!