BodyGuardzReviews of bodyguardz.com

I ordered a case over 2 weeks ago, received an email that my order shipped. Never received it. Had to email the company to request a call back. Received a call the next day from customer service explaining they had a mix up in the warehouse. 2 weeks later, still no case shipped and no contact with customer service. Terrible Customer Service and business practice!

I have not broke a phone in years! I have loved body guards screen protector so when I got a new phone this year I decided to go with the case as well! Super disappointed. ☹️ I dropped my phone a short distance off the counter. Just slipped. Wasn’t a throw or anything. I have a screen protector, camera protectors, and the case! The back of my phone completely shattered clear up into the camera and all. I cannot use my back camera anymore. Very disappointed, customer service said they cannot help at all, besides replacing the products (screen protector, case, camera protectors) but those are lifetime warranty free anyways. That doesn’t not help my shattered brand new phone!! Very disappointed and will not be coming back unfortunately.

At&T quit carrying the screen protector for my phone so they helped me do a claim online. Well a little over 2 months later and they charged me $49!! And said because they wanted my screen protector returned when I got my new one 🤯 IT WAS BROKEN AND I THREW IT IN THE TRASH!! So now I paid $60 for this screen protector I guess. Will NEVER buy anything with their brand again.

I need a screen protector replacement after my phone screen was replaced at the phone service shop and my old bodyguardz screen protector was lost in the process. Before I order a new one through the warranty process I read bodyguardz warranty policy. I suppose to return my old damage product if they request it. I don't have it. So I emailed them with no response. I rather order at zagg.com better costumer service warranty no hassle. They even registered your product as soon you ordered for future claims.

I thought the screen protector I had ordered was glass; however, it is synthetic glass, which isn't anything like glass at all. It came with "free" lifetime replacements, so I thought it would be pretty good. However, I think it’s one of the worst screen protectors I've ever used. It got scratched and scuffed up way too easily and just looked filthy all the time. I used the protector for about two months, although it looked really bad after only one month. I couldn't stand it anymore and ordered my "free" replacement, which cost $10.00 for shipping. Why should shipping cost $10.00? It's not like it's made of glass and going to break. I had to "ship" back the old protector as proof of purchase, and it only cost me a stamp! I think $10.00 is highway robbery, and it’s more than the product is actually worth. I found the replacement to be just as bad, and it lasted around a month until it started looking scratched and scuffed up again. I've replaced the protector with a real glass one from another company, and I love it. No more ugly, scuffed, and scratched protectors for me. I was curious because I get emails occasionally, so I logged into my account only to find that my "free" replacement is no longer carried by BodyGuardz. Fine by me because I’d never spend another dime on that cheap, poor-quality, overpriced protector again.

I request a new screen protector replacement because mine broke. I had to pay 11 dollars for shipping and handling. Also my phone screen broke and advertising says screen replacing program if it breaks and they don't want to fix my screen. I even bought their 70 dollar case.

There is no personal support from this company. It is ridiculous! It has been over a month since I sent a message and haven't received a reply. I hurriedly replaced my screen protector and threw away the package that it came in. I didn't realize that I was supposed to send the old one back. I tried to contact the company but to no avail. I sent 4 emails to customer support and no answer until today when I was charged almost $60 again!!!! So frustrating! Will never buy this product again. Most small companies pride themselves on excellent customer service. Not this one!

I WANT A REFUND!! Your customer service is nonexistent! No one will return my emails. I see why you do not have a phone number to call with order problems.