Jen T.
We have four phones with these terrible…
We have four phones with these terrible cases. They crack within the first couple of weeks. I've paid the shipping which I now see is the entire money maker for these folks. One phone now has a cracked screen and I've had to replace the entire device. After contacting customer service and speaking to a supervisor named "Evan" who wouldn't give me his last name to properly direct my email and provide photos I'm done with this scam. I'm thinking they've signed a deal with companies to push their product during purchase. From the exact explanation of their supervisor they stand behind their products that's why they're willing to replace the product for free. In my opinion shipping is where they make their money(I've easily paid over $100 in shipping for replacements). Replacing a product that should last is good customer service, an honest company would have no problem doing that with free shipping. Don't waste your money.
Response from BodyGuardzJan 6, 2020
Hi Jen, In looking into this further it looks like someone from our Customer Care team has reached out to you. Please let us know if you still have questions or if there is anything else that we can help you with. You can reach me at [email protected] (Attn: Ashley M). Best regards



