BodygrooveReviews of bodygroove.com

I have sent several emails to request cancellation and have not received a response. Very poor customer service. Would not recommend this company.

What a great company! I emailed with an issue and got a response right away! They handled my issue no questions asked! 5 ⭐s all the way! Best customer service I've ever experienced!

So far I love this app. Misty is a great person. I am new so I have not had the problems other people have had. Hopefully I won't. My dog loves this and likes to dance with me.

i am still being charged one year later with no access to the program, Customer service says that i only paid for 2 months yet ive submitted statements showing that i am still being charged!! So frustrating to only have contact by email which they answer at their leisure!!

I have tried to cancel my subscription to this App without success. I KEEP BEING REFERRED TO CUSTOMER SERVICE WITHOUT ANY RESULTS!!!!!

I signed up for a year. The site did not have any auto-renew language. I wanted to be sure it didn't happen so I emailed them to cancel my subscription. I did not receive a reply. On their website it says "no prorated refunds for cancelations". Sure enough three days later, I was notified by PayPal that they made a payment on my behalf. The company auto-renewed without my ever signing up for it. I contacted them at their help@ email address. No reply to any of my emails. I should have used American Express. They always correct dIsputes/mistakes in charges that I bring to their attention. If you like this exercise video, be sure to contact your cc company or PayPal to refuse payments. I tried going online to remove my payment info. You can't get there from here. No way to access it on their site.

I started my adventure with the 5 USD monthly subscription, loved it! It is not a scam, you just need to use the app and not the website to manage your subscription, so don't shame Body Groove and name it what is not. Going back to Body Groove: it just makes me happy, I find they have numerous lessons and you watch what you want to do that day. You know the phrase: dance like nobody is watching? Well this is it, you just dance and free yourself from CHAINS laugh and sweat. Strongly recommend it.

Wonderful! I have enjoyed this program so much. It has been the best thing in my life to get moving again. It is exhilarating, never boring. I have fibro and sciatica but I am able to do this. So thankful I found it.