Alicia H.
Wrong sizes sent and lying about it on 129/2024 refund on 3/5/2024
So I ordered a 6 gauge and a 8, I received a 8 and a 10, I even sent them pictures proving this and even showed my previous nose ring that was a 8 gauge just to compare, what they don't know is that I was a piercer for over a decade and I stopped a few years ago. They told me that I was wrong even with photo evidence. I really wish I was able to post a picture of this on here so everyone could see. They tried to gaslight me, telling me that what I could see in front of me wasn't exactly what it was.I mean the nose rings are just small in general. It's a good quality ring just not the right size and they didn't have options for diameter size. I won't ever be shopping here again but maybe one of my friends can use the "partial store credit" they offered me. I already ordered from another website immediately . ***UPDATE*** today I received my refund, I do appreciate it, i doubt it would have happened if I hadn't posted this review. I really do think it was cool to address the issue and do what they could to make it right, not every business will reply to a negative review and try to remedy it. As I said before it was a quality product I realize that me wanting large septum ring in diameter as well as gauge is not what most people want. I was really going to just let this lay, and take it as a loss. So I'm going to repeat it's a quality product and they made the mistake right , even if it took a while. Also they do have a wide range of products, it takes alot to admit you were wrong, and that means something to me.
Response from BodyartformsMar 5, 2024
Thank you for your feedback. Your customer experience is very important to us here at Bodyartforms. We’re issuing a full refund for your items. We will continue to strive to improve our customer service and quality control practices. We’re sorry for the experience you had, and we hope you’ll give us another chance in the future.




