BodyartformsReviews of bodyartforms.com

I made a purchase through paypal and payment went through without a problem. I received a purchase confirmation from PayPal but I did not receive a purchase confirmation from body art form after 20 mins as their site states I would. I reached out to the company via email the next day and received an unhelpful automated reply. I then disputed through paypal and only then did I receive a reply from bodyartform. Nothing else since then. I am trying to receive my money back and as a first time customer with this company I do not trust them at all to purchase again! Still waiting for my money back. Update: My order has not been confirmed, still. What was shipped? I see a tracking for today 9/28 and not 1 day after order was placed which would have been 9/25. I have no way of verifying my order at all due to no confirmation. I will cross my fingers and hope that you shipped the items that I ordered. Thanks for replying.

A friend purchased the Warrior Septum Clicker in yellow gold plated sterling. Only it wasn’t gold plated sterling silver, it was gold plated brass. The plating was so thin that in less than 2 months the gold plating wore off and exposed the brass underneath, causing me discomfort and stinging in the areas that were exposed. I sent detailed photos of the issue to the company and their best resolution was to send this $140 jewelry back to them, and IF they determined that it wasn’t the advertised product, they might issue a partial refund. I didn’t want a refund, this was a gift. What I wanted was a gold plated STERLING septum clicker. I cannot wear brass or stainless steel, Im allergic. I told them this, and they still would not offer me a replacement with the correct metals. This customer service is abhorrent, and sending used body jewelry in the mail is incredibly unsanitary, which is why body jewelry is not returnable! The photos clearly showed the brass and the blackened metal near the hinges of the clicker. Im honestly stunned by their inability to do the minimum, which is provide the product they advertised.