farznish
Renewal Scam
Have been trying to cancel my subscription prior to renewal but the sites are not very easy to navigate. After many Google searches I came across the chat-bot for beachbody. I was able to reach someone overseas. This conversation took WAY too long, long delays in reply were quite frustrating...didnt know if I was still chatting with someone or not. I expressed my need to cancel and be refunded the amount that was twice the price of the subscription to the agent and got a run around. He tried to push another subscription on me and told me I could request a partial refund if I buy the new $99 subscription...problem is I do not want a subscription with beachbody at the moment! . The "higher" team denied the claim without asking any question or allowing a space to express dispute. I was told to go back and speak to the chat and ask for further assistance...I went back to the chat and got absolutely no help, the same run-around. Kept being sent from on place to another without any resolution. They took 197.44 and canceled my subscription! That's stealing! I did not authorize these charges and have tried for weeks to cancel. Beachbody is a good program but their subscription program is a scam, rip-off and should be investigated for a fruad/dishonest scam. I just want to get my refund and be done, shouldn't t be this difficult! PLEASE BE CAREFUL WHEN YOU SIGN UP WITH BEACHBODY!
Response from Beachbody, LLC dba BODiFeb 2, 2026
Hello Farznish, BODi sends a prebill email approximately 30-days prior to the next scheduled renewal to the email address on file. This notification advised of the next renewal date and renewal price with a link to manage your membership. Like many digital subscriptions, the renewal isn't based on usage — it keeps going until you decide to cancel prior to the next scheduled renewal. Because your subscription was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee. For additional information on our generous MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi