Beachbody, LLC dba BODiReviews of bodi.com

Response from Beachbody, LLC dba BODiFeb 24, 2026

Hello Duyen, To clarify, VIP Early Access provided exclusive access to new programs before they’re released to the BODi Member Library for general users. As outlined in the VIP Early Access terms, an active BODi subscription is required to view these programs. To regain access to your VIP Early Access programs and enjoy additional BODi content, you can reactivate your subscription by visiting bodi.com. If you have any questions or need assistance with reactivating your subscription, feel free to reach out—we’re happy to help. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiFeb 24, 2026

Hello Anne, We were not provided with your details to review the account further and we are truly sorry about your experience. During your enrollment, you opted into the terms & conditions that outlined this subscription will automatically renew until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription. BODi also sends a prebill notification email approximately 30-days prior to the next scheduled renewal. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: FAQ 259. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiFeb 10, 2026

Hello Christine, Upon reviewing your account, we have confirmed that on February 05, 2024, you purchased an annual BODi subscription at a discounted price. When you enrolled, you agreed to the Terms & Conditions, which included automatic annual renewals unless the subscription is cancelled. Since there were no previous cancellation requests, your annual BODi subscription renewed on February 05, 2025, and February 05, 2026. Our records confirm that a pre-bill notification regarding your upcoming BODi annual renewal was sent on January 04, 2026. Our systems show that the prebill email was opened/viewed on the same day. This notification included the following information at the beginning of the email: •Your upcoming renewal date •The amount scheduled to be charged •A link to manage your subscription As with most digital subscriptions, the renewal is not based on usage and will continue to renew automatically unless the subscription is canceled prior to the renewal date. Your annual BODi subscription was successfully canceled on February 05, 2026. You will continue to have access to the service through February 05, 2027, and no further renewals will occur. We were unable to locate any prior cancellation requests or attempts regarding your subscription. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiFeb 6, 2026

Hello Tracy, During your enrollment, you opted into the terms & conditions that outlined this subscription will automatically renew until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription. BODi also sends a prebill notification email approximately 30-days prior to the next scheduled renewal. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: FAQ 259. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiFeb 10, 2026

Hello, BODi sends a prebill email approximately 30-days prior to the next scheduled renewal to the email address on file. This notification advised of the next renewal date and renewal price with a link to manage your membership. Like many digital subscriptions, the renewal isn't based on usage — it keeps going until you decide to cancel prior to the next scheduled renewal. Because your subscription was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee. For additional information on our generous MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 2, 2026

Hello Courtenay, BODi sends a prebill email approximately 30-days prior to the next scheduled renewal to the email address on file. This notification advised of the next renewal date and renewal price with a link to manage your membership. Like many digital subscriptions, the renewal isn't based on usage — it keeps going until you decide to cancel prior to the next scheduled renewal. Because your subscription was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee. For additional information on our generous MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi

Response from Beachbody, LLC dba BODiFeb 6, 2026

Hello Larry, We were not provided with your details to review the account further and we are truly sorry about your experience. During your enrollment, you opted into the terms & conditions that outlined this subscription will automatically renew until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription. BODi also sends a prebill notification email approximately 30-days prior to the next scheduled renewal. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: FAQ 259. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiFeb 2, 2026

Hello Genevieve, We’re very sorry for the frustration caused by your recent experience. We were unable to move forward without additional information to review your concerns. If you’re still seeking assistance, please reach out to us so we can support you further. Sincerely, BODi Support