Beachbody, LLC dba BODiReviews of bodi.com

YouTube offers a better variety of workouts and it’s free. You also don’t have to deal with poor customer service.

Has no issue stealing money every month and exploits women around the world while giving them next to nothing.

I signed up thinking there could be some value in this for a home workout during quarantine. I VERY quickly realized they just want you to buy a bunch of equipment from them to be able to do any of the workouts. There's some bodyweight ones, but nothing special. It's all just a ploy to get you in and to buy all their products. Would be fine if you had a varied mix, but it's really plain to see what they're doing. Also, should point out that advertising shows this vast questionnaire that perfectly matches you with the program you need. Yeah, that's fake. You're thrown online to a variety of courses and given a digital coach that apparently just works off a script. So, I go to cancel almost immediately. I call, am on hold for about 45 minutes before I decide to try again online, this was at the beginning of quarantine, maybe phones are bogged down. They interrupt you on hold to remind you how easy it is to cancel or change things online. All of their cancelation links are suspiciously down. So I chat with a guy online, he says that he will cancel it, but I still have access till the end of the month, yadda yadda. Got a confirmation email, so I figured it's ok. Will attach at the bottom 30 days later, I get charged. I'm now on hold for 90 minutes, there can't be this many people calling Beachbody. They trap you in, make it EXTREMELY annoying to cancel in hopes that the normal housewife that's too busy will just forget about it. Well, I have nothing to do, so let's see how long I have to wait... And how the cancelation process goes once I get someone on the phone. So after an 1hr 45mins, I got through. Apparently no records of a cancelation. They're also going to say that you're signed up for other services, just say no and that you want your money back. Be persistent. Put you on hold for another 10 minutes while they research and "see what they can do." They say that their system is having issues even though you can see reviews from years ago saying the same thing. This should be illegal Cancel confirmation and chat transcript for anyone interested: Chat Session [Incident: 200512-018197] Beachbody to me May 12Details Chat Session Response By Email (Manoj Upadhyay) (05/12/2020 07:16 PM) Hi Mike, Thank you for contacting Beachbody Customer Support. As requested, we have cancelled your Beachbody On Demand membership. You'll be able to access the free trial until 5/27/2020 and no further fees will be charged. Kind Regards, Beachbody Customer Support Auto-Response By (Administrator) (05/12/2020 04:46 PM) Thanks for taking the time to chat with us. Please see below for a transcript of today’s chat session. Chat By Chat (Manoj Upadhyay) (05/12/2020 04:46 PM) [04:43:15 PM]Hi, my name is Manoj Upadhyay. Let me take a quick look at your question, and we'll get started. For the best experience, please do not navigate away from the chat window. [04:43:16 PM]: I don't want this. Cancel my membership [04:43:35 PM]Manoj Upadhyay: Let me cancel this right away for you [04:43:40 PM: Cool [04:44:11 PM]Manoj Upadhyay: I can't seem to find your o rder in the system. May I know when the order was placed? [04:44:21 PM]: Today [04:44:32 PM]Manoj Upadhyay: Thank you. [04:44:52 PM]: It's a free trial, but I don't want it [04:45:40 PM]Manoj Upadhyay: This order takes up to couple of hours to be updated in the system. I will follow up my self and once updated I will cancel it and send you the confirmation email. [04:45:54 PM]: Ok [04:46:23 PM]Manoj Upadhyay: You will still be able to access the 14 days free trial and no further fees will be charged. [04:46:33 PM]: Ok, cool [04:46:44 PM]Manoj Upadhyay: Thank you. [04:46:50 PM]'' disconnected ('Concluded by End-user'). [---001:001567:17917---]

This review is for Beachbody On Demand. If you think you're going to sign up for a free 14-day trial and easily cancel if you don't find value in it, I promise you, the free 14 days is not worth the frustrating process of trying to cancel this thing. I've been trying for a half an hour using the exact instructions from their website. You can't cancel your BOD membership online. They tell you that you can on their FAQ. But the links they tell you to click on do not exist. It's unethical to have a business model that keeps customers and takes their money by making them choose between: 1. Having a frustrating time canceling (serious damper on the afternoon). 2. Giving up and telling themselves that maybe they'll get around to using the membership. I finally got a hold of someone on the phone who said they were experiencing recent technical difficulties that made it impossible to cancel online. I just read a review from the summer of 2019 saying they had the very same difficulty. Questionable.

I've tried this company in the past with p90x. Loved it. This year I thought I'd try being a coach... HUGE mistake. Do not give them any credit card information. I've tried to cancel membership and all orders 3 times now and they continue to withdraw $99 every month.

This is a bad company to order from this is getting ridiculous I order from them because I think it’s a good product and when you get it tells you if you’re taking this you need to get permission from your doctor and it’s not good for you so you just waste your money

My husband ordered beach body and had it a while. He’s now tried to cancel it several times and it keeps coming. Every time he talks to them and they tell them it’s canceled, it really isn’t. Very POOR customer service and unethical practices.

Cancelled free trial but still being charged! Despite cancelling 5 days into a free 14 day trial I've been charged the first quarterly payment! Good job I kept the transcript of the cancellation webchat. I will be making a formal complaint. It doesn't seem as if I'm the first to suffer in this way and I suspect I won't be the last. Avoid at all costs. It even took me an hour to find out the way to cancel the app - again an attempt by this company to make life difficult!