Beachbody, LLC dba BODiReviews of bodi.com

I hope this reaches someone before they make the mistake of purchasing any of their products. PLEASE CHECK YOUR SYSTEM. AND THEN TRY IT RIGHT AWAY because if you go the slightest bit outside of their 30 day period they won't help you AT ALL. I signed up for Beachbody on Demand during a move. I wasn't able to get everything up and running right away because I was in the middle of moving into a home while my husband is deployed. I couldn't download it on my LG TV and after doing research they said it worked with firestick. I had a firestick it was just in a box somewhere in the house. I finally found the box this weekend and tried it out but the firestick is not working! So without a way to access their videos on a TV where I can easily follow along, I asked for a refund. Even a partial at this point would be nice. I signed up for a year. I'm 10 days outside of their window and they won't give me a single thing back. No way to workout except through my phone. They need to make it where it is accessible on all platforms. So please for the love of all that is fair check your platforms before buying. On a side note. I used their DVDs 2 years ago before I got pregnant and lost a crap ton of weight with the Brazilian Butt Lift program. It's why i was sure to sign up for a year. That is not one of their videos so that was an unfortunate discovery as well. No bike riding videos that I could find either. I have a bike just not theirs. Anyway....just do your research first and proper due diligence within the 30 days. I tried mirroring the phone and the TV but it was insecure connection and kept freezing. I tried web browser but that is inconvenient when trying to use a remote control. This app needs to be available on Google Play where you can download it on any TV type.

Save your money. The workouts are lousy, and the business is a scam. After canceling, they continued to bill me. When I called billing, they explain that "I'm very sorry, but there is not way to refund your money." This is a scam - lousy exercise platform with perpetual billing. Don't sign up!

I cancelled my membership in 2016 via the online chat and also through email and received an email the other day asking me to update my payment information. I have written an email requesting that they refund any money they have taken since my cancellation request in 2016 and have heard nothing back. May have to take this to the authorities.

Over priced and terrible customer services Product is over priced, not tasty and the return policy is fake. I tried one month of shakeology , but was disappointed in the taste and it is not filling, it simply didn’t work for me. I put my order on hold because we are in the process of moving, and because I didn’t use it since I didn’t care for it, but it shipped anyway. I contacted them about returning this and cancelled my membership. I shipped this back to them usps priority mail and $12 out of pocket. I forgot about it until my next credit card bill, when I saw the ~145$ charge and no refund. I contacted customer service, they said they could do nothing without a tracking number, which during the pack and purge of moving I no longer had. They wouldn’t even check on my order without this number which I can’t retrieve. Buyer beware!!!! Overpriced, not a good value, it doesn’t help with weight loss and they auto send this and charge you regardless while claiming not to have received your returned item. Very disappointed!

I signed up for Openfit 1 1/2 months before they merged into beachbody. I had no idea this merge was occurring. I contacting customer support to receive a refund since I was already paying in full for a beachbody subscription essentially meaning i had paid twice for the same service. The first representative just kept repeating the refund policy over and over and stating it was not within their power to issue me a refund. They transferred me to the Escalations team where I "conveniently" got disconnected multiple times. I understand that their typical refund policy states refunds are not applicable past a certain amount of time. However, this is an extraneous circumstance. I didn't just change my mind about the service past an acceptable time frame. Their business merged into another one essentially rendering 11 months of my subscription useless. I'm very disappointed in this policy that is "unable" to rectify problems from their side. And I am especially disappointed in the terrible customer service given. I will not be continuing services.

I absolutely love Beachbody!!!! the reason behind my low rating is because my current coach sucks and doesn't communicate with me in anyway. I asked if I could change coach's and they said no I'd have to drop down to a customer paying full price on the products I already can't afford for 6 MONTHS before I can be a preferred customer under a new coach. I can't believe you don't have this option for people like me who need someone so desperately to help them active their goals. this need to be an option please 🥺 CHANGE YOUR POLICY BEACHBODY! it will definitely make a difference I swear.

I signed up with team Beachbody as a favour to a friend who was obviously meeting her quota of signups. She told me how to cancel the membership after I signed up and I followed her directions. To my dismay, a year later I have a charge on my credit card from beachbody for $124.95. I called them to say I had cancelled last year and they told me about auto renewal. I asked them to return my money, but beacause it was just over 30 days they refused. Just refused and kept repeating the 30 day policy. I feel so bad for the telephone workers. This is not a reputable company.

Terrible customer services. Product is over priced and return policy is garbage. I returned my product because I got a little box of protein powder and some pre workout that was over $250! Never expected to receive such a little amount for that kind of money. They don’t even specify the ingredients on the packaging. They never received the shipment so they say and I unfortunately lost the tracking number. So needless to say I’m out that money even though I was dissatisfied with the product.