Beachbody, LLC dba BODiReviews of bodi.com

I have tried on many occasions now to cancel my membership. I’m being charged on a regular basis for a service I am NOT using nor wish to use. I have had no luck in being able to get through to anyone. This again has put me at a financial disadvantage for a bill that I did not anticipate given the cancellation requests. I have been charged £144 for a subscription not used. Please confirm how I can get a refund immediately on this and any future payments stopped. This should not be happening to so many individuals. Terrible service and disappointing to put people at a financial disadvantage in this current climate!

I have tried for 2 years cancelling the subscription, this company is thief's, constantly taking money from my bank when I have cancelled DO NOT SIGN UP WITH THIS COMPANY they make it so hard to cancel and when yu do they still run your card Steve Simpson UK

Terrible customer service!!! I cancelled my subscription and membership appropriately as instructed by Beachbody online and Beachbody coach but continue to be charged. Customer service is almost impossible to contact, and the only message you get is to cancel online! Which I already had done twice!!! I reached out to my coach who is wonderful, but she was unable to help at all, even after attempting to do so! There’s no live person to speak with, and no appropriate communication tool set up to discuss concerns regarding fractured cancellation process!

The workouts were not great. All of them were difficult or advanced or required equipment. The focus is losing weight which I don’t think is even healthy. It’s very outdated in that way. The shakes taste alright, but again, it’s an outdated form of nutritional supplements that you can find by eating food like a normal person. There’s more I could say on that. Once I cancelled, I still got charged for a repeating order. The website makes it hard to find all the small subscriptions because they’re broken up into sections and there’s so many promos you lose track of what your order is. The customer service is terrible, I emailed them a couple times a month ago and never heard back. I really feel like it’s an outdated scam for people who are insecure about there bodies. The goal is weight loss and none of the workouts or routines are sustainable. I actually hated the program and would never recommend it to anyone.

It is very difficult to cancel this service. After 3 login tries, within the first 30 days timeframe, it still automatically billed me and sent me the terrible shakes, etc. I individually logged in three times, checking the cancelation box each time. When I realized it still was not canceled, I contacted my "coach" and she even confirmed it. In spite of that, they billed me 132.00. Then, after 45 min with the "text help support", they assured me they would refund me the money, and 10 days later they still had not. I filed with my credit card company. I cannot recommend this company to anyone. The two different phone numbers listed are not manned adn hang up on you. My helpful "coach" had suggested multiple times that I just do it online, and you can see where that got me. $132 poorer.

I had been using beachbody for years yearly program. I in fact told many about their yearly program. I accidentally let the yearly program expire, so I resigned up. They charged me the monthly Bodii subscription as well which I did not want. You can clearly see by looking that I never used it. They would not refund my account when I saw I was being charged monthly. They have terrible customer service to a long time client. Refunding would have kept me as a loyal customer, but now I will never back them. They clearly do not know how to run a business. One bad customer experience leads to dozens of negative reviews to friends. A good one leads to the same. Their stock is in the toilet, and they do not know how to run a business. Good luck and moving on. I hope your 30 dollars was worth it.

Wish I didn’t even have to hit 1 star. I cancelled my subscription last October. Noticed I was still being charged up to a year later. I called and they just said sorry but can’t have my money back. they have been taking from me without my knowledge when I haven’t logged in over a year. I am disgusted they have dark charges. For charges I had cancelled on my subscription last year.

I was using the program and for health reasons I had to cancel. I called customer service and they cancelled the workouts and the protein shakes. But they did not cancel the $15 a month membership. I did not notice the charge in my credit card. I recently noticed the charge, they will not refund me the 2 years, I paid unknowingly, only the last payment. I trusted the costumer service person to cancel my account. Beachbody is overpriced, the hidden fees are insane. I will recommend not using such a deceitful company. I highly recommend 54D. You get results in 54 days with a personal coach.