Beachbody, LLC dba BODiReviews of bodi.com

Absolute scam of a company. I had a subscription my work used to pay for. I no longer had access to my work email and missed the renewal notice. The day I was billed for the following year, I called explaining the situation and asking for a refund. That’s ridiculous but moving on.. they removed my access to this service. They are refusing to contact me or assist me. I am now out $190 of a service I CANNOT even log into. I don’t know how these people live with themselves

I have had the Bodi subscription for 4 years and decided to cancel due to the lack of new workouts since the new format rolled out last year.I dont remember what the original terms and conditions were when I joined years ago, and when I canceled, nowhere on the cancelation page ( or anywhere else) that I saw, does it state that there are no prorated refunds. You find this out after the fact when you get the email confirming your cancelation. You have the option to kerp until the end of your subscription or cancel right away. So,essentially I paid $170 for 4 months, because I didn't remember something I read 4 years ago. How idiotic. Just warning others. If you pay upfront for the year and you chose to cancel before the end, make sure you choose the first drop down menu option. I should've known better, and learned an expensive lesson.

I have cancelled the membership and the company keeps charging me. Every time I dispute their charge and show that the membership is not active under my acct they keep telling my CC that i agreed to charges. So frustrating.

Great until you try to contact customer service or question their billing practices. Then you just get passed off to a generic response. Very sharp practice. Also unimpressed with how frequently (or should I say infrequently) they update their "live" classes. You can find better for free on youtube. I certainly won't be renewing when I can finally get out of my expensive contract. UK customers beware: they add 20% VAT to any price they quote you, so £99 actually means £119, and you won't be aware of this until your credit card is charged. Does UK consumer law not apply to this company? I'm STILL waiting for a satisfactory response from their "customer service." EDIT: The response below is par for the course. I did submit the tax form as requested – even though it misses the point entirely. I'm not objecting to paying VAT. I'm objecting to the fact that your prices don't show the actual amount customers will pay. It's misleading.

Après avoir acheté un programme d’entraînement pour ne pas à avoir un abonnement, BeachBody renouvelle pour un an un abonnement que je ne désirais pas. J’avais annulé le jour même mon essai gratuit et ils ont prélevé quand même 205$ pour un renouvellement. J’ai demandé un remboursement après m’en être rendu compte (2-3 jours après) puisque j’avais déjà annulé le renouvellement. Ils ont refusé, prétextant que j’avais seulement annulé le « cycle de facturation ». Une vraie arnaque. Fuyez cette compagnie frauduleuse.

Worst business practices I have experienced. If you try to contact someone with their text-only customer service, they send you a link to their FAQ page saying you're not eligible for a refund, and close your conversation. Day 1 of an unwanted auto-renew, I asked my credit card company to help me recover the $179 charge and the merchant contact number BeachBody gave them is inactive. To make sure they do not charge me again, I blocked them as a merchant with my credit card company. I also just asked the BBB to help me recover my $179 for an unwanted, unused membership. RESPONSE TO YOUR REPLY: ****Your reply just proves the scam. Quoting a policy specifically created to squeeze more money out of customers you're losing anyway does not make it fair. It's reprehensible.****

I purchased a subscription for a year and they give you another year for free… When logging in there’s no subscription and I look ways to contact them through a phone call with a live agent and there’s nothing it’s all through AI text messaging system .. This is awful customer relationships . It’s a headache dealing with robots and not humans as of right now I still haven’t got a refund.. way to go beach body 2025 losing a lot of customers. Remember there will always be competition waiting on you to fail this is one way.

Super bad customer service!!!! They charged me for the annual subscription and I called them while it was pending. She assured me I would get my money back and I got email back saying denied because I was sent an email before and that I supposedly opened…. Which is a lie!!! A true scamming company saying “we sent you an email prior and you opened it” I have 2,356 emails in my trash tab and none of them are from Bodi! Lost my money because they keep denying it when I have the exact emails they sent.