Beachbody, LLC dba BODiReviews of bodi.com

We all need to get together and get a lawyer to sue this company. I was scammed when they automatically took funds for a membership renewal I did not consent to. They did not send me any notice. They are scammers. DO NOT BUY ANYTHING FROM THIS COMPANY. If you bought a membership cancel it and change your credit card number.

Absolutely terrible customer service. My wife cancelled her membership on 2022 and never realised they have been charging her credit card for the past 2 years. She got a charge for $240 2 days ago, and she caught it and cancelled...but it was too late aparently? We only wanted this renewal refunded, she was willing to take the loss on the 2 years, but catching it 2 days after a renewal? What a scam. The coach she initially signed up under was a sleasy scam artist to boot. She cancelled what she thought was everything she signed up for shortly after enrolling in their program? Guess not. Wish this scam of a company had a google presence and I would leave a review there as well. What a joke, i do NOT recommend this to anyone. Stay FAR FAR away.

I cancelled my subscription long before my cancellation date, but recently they charged me for another full year. You cannot get a phone number, only online ‘help’ they conveniently have no record of my cancellation and because I newly put in another cancellation once I saw the charge on my card, this is what they are going by. It’s only been a week since the charge, I filled out their form, but they refuse to cancel and refund. I am a single parent and would prefer to buy groceries with the $240.00! Update, just got a response from them saying the same thing… we don’t have a record of you cancellation request so will not refund…

POOR customer service! After having money taken from my account and no prior notification I was told that I would not receive a refund. Terrible attitude from the customer service team. Not acceptable and I would like my money back! DO NOT USE!

Buyer beware! They get you with a low price and auto renew at double and then refuse to refund your money when you don't want their product. They are thieves and I would advise anyone to run as you can find just as good a video on YouTube! I wish I could give less stars!!

Update!!! The response they provided is a lie. I have been dealing with them for the last 3 weeks with the BBB. Do no under any circumstances sign up for beachboy. They are deceitful and will lie about sending out an renewal email. In addition they will sign you up for other items without your consent and bill you. they will state that you agreed when you renewed. They are terrible customer service to deal with. Please stay away and look elsewhere. If you dont believe me check all of the other reviews.

I was addicted to a workout program back when it was Beach Body and a faithful shakeology purchaser. When DVDs went out of favor I did the streaming service and then it automatically renewed with NO NOTICE. I called them before the charge even hit my account and like many others, they REFUSED to give a refund. NO other company does that. When I argued they sent a link to file for an exception and guess what - it didn't work. TOTAL SCAM company stealing money from people through auto renew and you can't even speak to someone. It's horrible and a shame bc I like some of their products but will NEVER work with this company again. They purposely avoid letting people out of the subscription. DO NOT TRUST THIS COMPANY. They went so downhill all to scam more money from people. I guess it's such a terrible company they have to steal from people. When they charge you for something you don't want and you call before the year is implemented and they won't refund it totally STEALING money. The trainers should be ashamed of themselves for letting them get away with it.

Zero stars if possible. They are an awful company. Always will say some BS about the fine print of their service / subscription instead of actually doing the right thing regarding refund. Believed I obtained a year subscription, but they said was 6 months, and charged credit card again. As soon as I noticed was in contact with auto populating customer service via chat, they just have a script they follow. Their business model is based on scamming people out of extra monthly, yearly subscription fees. Subscription not canceled, credit card will be charged and they will just say screw you, per the blah, blah, blah of some box checked, blah, blah we have the right to steal your money. My subscription renewed, requested refund and they just basically give you the bird. BODi does not care about doing what is right, decent, etc... greedy company with zero morals. Too bad, as their content creators actually have good programs that work. I have spent a lot of money over the years. Will never give this shady sad excuse for a company another dollar of mine and understand they careless at the end of the day. They will respond to reviews with their canned response about the fine print and think that makes up for them being shady and greedy and they are somehow in the right, but guess what BODi you're not and you actually know that. Just think about how many of your customers might have actually come back in the future if you actually did the right and morally correct thing for your customers. There is a reason they don't allow you to call or email; they can careless about their customer base. You can only burn so many people before you run out of peope to screw over and steal from. To all the people BODi screws over.. file with BBB, contact your bank and file dispute, leave as many honest reviews as possible so maybe others will not get screwed like we did.