Bob's Watches Reviews | Read Customer Reviews of bobswatches.com

Bob's Watches Reviews | Read Customer Reviews of bobswatches.com

Bob's Watches reviews

471 approved reviews, newest moderated first

CSR
Jan 30, 2023
I purchased a rolex from Bob’s as a…
I purchased a rolex from Bob’s as a birthday present, and could not have had a better experience. Easy, transparent and high quality. I’m a very happy customer!
Response from Bob's WatchesJan 31, 2023
Hello - Thank you for trusting Bob's Watches with such an important purchase. I'm thrilled to hear that we lived up to your expectations and that we were able to help you find the perfect birthday watch. Please contact the Bob's Watches team should you have any questions regarding your new watch: 800-494-3708.
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Grant W.
Jan 30, 2023
Rolex Air King
Best jewelry buying experience of my life.
Response from Bob's WatchesJan 31, 2023
Hi Grant - Thank you for the positive feedback. I'm so happy to hear that you had an excellent experience shopping with Bob's Watches. We look forward to your continued business. -Daniel
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Joshua P.
Jan 27, 2023
Highly recommended
Jesse! His communication and understanding was the reason I decided to purchase with Bob’s Watches. He quickly returned calls or emails, and was very helpful along the way. As a first time buyer with Bob’s I was a little apprehensive, but again Jesse held my hands through the process and delivered as promised each time. The watch arrived quickly and in as described or better condition. I will be making more purchases with Bob’s
Response from Bob's WatchesJan 31, 2023
Hi Joshua - We appreciate the positive feedback regarding Jesse's stellar customer service. It means everything to us as we always strive to offer our customers top-tier support. Thank you for trusting Bob's Watches with your recent luxury watch investment. We look forward to assisting you nex time you're in the market for a certified pre-owned luxury watch.
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John S.
Jan 23, 2023
Extremely pleased with my watch…
Extremely pleased with my watch…. It would be awesome to also have a written appraisal for it as my insurance requires one for items over a $$ amount. I ordered due to Bob’s reputation and will pass that information on to friends… Thank you..
Response from Bob's WatchesJan 31, 2023
Hi John - Thank you for choosing Bob's Watches and for referring us to your friends. I'm happy to hear that you are pleased with your new watch. I appreciate your feedback. However, we do not currently offer appraisals. The best place to get your watch appraised for insurance purposes would be a local authorized dealer. I hope you continue to enjoy your new watch for many years to come. Best Regards, Daniel
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Don D.
Jan 20, 2023
The ease of navigating your web-portal…
The ease of navigating your web-portal and customer support- the showing the exact watch you are buying- great pictures accurate that really sold me, especially once it was delivered overnight. Bingo! my wife will be greatly surprise once I present the Cartier to her on her birthday. Thank you
Response from Bob's WatchesJan 31, 2023
Hi Don - Thank you so much for the kind words. It means so much to us as we strive to offer our customers the best experience possible while shopping for a certified pre-owned luxury watch. I'm happy to hear that your wife's birthday present arrived promptly. I'm certain she'll love it - Cartier is a really classy choice! We look forward to assisting you next time you're in the market for a watch. -Daniel
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Steve
Jan 20, 2023
Great experience
Great experience. I bought the new Rolex Submariner from Bob’s for a great price. They took my old Datejust in grade and made the entire transaction fast and easy.
Response from Bob's WatchesJan 31, 2023
Hi Steve - Thank you for choosing Bob's Watches for your recent trade. I'm pleased to hear that we were able to offer you the best price for your Datejust and help you find the perfect Submariner for your wrist. I hope you enjoy your new watch! -Daniel
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Jolene
Jan 19, 2023
Gift for my mom and dad
Was looking to find the perfect gift my Mom and Dad as an anniversary gift. I wasn’t sure where to start when it came to finding a good watch and so I called in to get a recommendation. The staff was super friendly and helpful! Would definitely recommend to reach out to any first time watch buyer.
Response from Bob's WatchesJan 31, 2023
Hi Jolene - Thank you for coming to Bob's Watches for such an important milestone gift. I'm thrilled to hear that our customer support team was able to help you find the perfect watch for your parents. Ensuring that our customers are 100% satisfied with their purchase is what our top-tier customer service is all about! Please reach out to us at 800-494-3708 should you have any further inquiries. Best Regards, Daniel
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Jacob
Jan 19, 2023
Purchased a watch with them recently
Purchased a watch with them recently. I had a lot of questions about multiple Rolexs and they helped me out with each one. Highly reccomend, great service.
Response from Bob's WatchesJan 31, 2023
Hi Jacob - Thank you for trusting the Bob's Watches team with such an important purchase. We understand that every luxury watch is a serious investment and are always happy to answer any questions our customers might have. I'm happy to hear that we were able to help you find the perfect watch for your wrist. I look forward to assisting you next time you're in the market for a certified preowned luxury watch. In the meantime, enjoy your new watch! Daniel
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