Allie A.
Issue quickly resolved…
I had an issue with an absolutely gorgeous pair of shoes. Unfortunately the soles disintegrated which I assume was a factory issue. These were my absolute fave pair I wore everywhere so I was devastated. I emailed BoBos house to explain and within a couple of days they ordered me a new pair completely free of charge. The lady on emails was extremely kind and helpful and I couldn't be more grateful. The new pair arrived this week and they're perfect. So so happy!!! Highly recommend buying from these guys! I have a few pairs from Bobos and this set are the only set I had an issue with which is why I wonder if it was a manufacturing issue. Quickly resolved and a very happy customer.



