Jean J.
I got a family meal for Easter meal was…
I got a family meal for Easter meal was good when i got to the turtle cheesecake pie omg if you have never tried it run it is amazing .# Marysville ohio
Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Bob Evans Restaurants (bobevans.com) has 389 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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389 approved reviews, newest moderated first
Jean J.
I got a family meal for Easter meal was good when i got to the turtle cheesecake pie omg if you have never tried it run it is amazing .# Marysville ohio
Denise L.
We went to the Bob Evans Restaurant in New Albany, OH on 3/14/2025 for a family dinner. We arrived just before 8 pm. There were six adults in our party. The greeter requested the number of people in our party, then rolled his eyes and told us to wait a minute. He returned after speaking to the manager and seated us. It did not appear they were busy as there were only a few people seated. Our drink order was taken fairly quickly. When the drinks were brought to the table a few minutes later we immediately placed our order for dinner. While the server was taking our order the manager pulled our server aside to talk to him. We had to wait a few minutes to finish ordering. The server put the order in at 8:07. we were then advised that they ran out of some of the items we ordered and asked what we would like to substitute. Our drinks glasses had been empty for some time without the server checking to see if we needed refills. We flagged him down at 8:30 and asked if could he bring refills and our banana bread since our order had not come yet. He said he would bring them right out. The manager, greeter and server were hanging out at the window to the kitchen just chatting and not paying attention to their customers. After 15 more minutes, I approached the manager to ask if we could please have refills and the banana bread. He finally brought the items to the table. We asked how long it might be before the food was served. He was not able to provide a time. Our order was finally delivered to our table at 9:05. Some of the items requested did not come out with the order, so we had to request them again. On the positive side, the food was good, it just took a long time to get it. There was no communication as to why the order was taking so long or why our table was being neglected. The service provided was the worst I have ever had at any restaurant. We will definitely not be returning to this Bob Evans location again.
Anthony P.
Took 3 hours to get my food, and another hour to even get seated. Drinks took forever, and the food took even longer.
Jo Ann M.
My husband and I ate at the Canton Mi Bob Evans located on Michigan Ave. The shrimp he order tasted as if they had been refried or over fried. When he told the waitress she gave an excuse like that's how we cook them here. When I told her they are not eatable, she then said we'll half his plate is gone. She then said she would get the manager and then brought the check. When we went to pay the manager didn't come out until I said where's the manager. She finally came out didn't speak to us and took the shrimp meal off the receipt. We are never going back to this restaurant and we will let everyone we know how terrible the food and service is.
Patrick J. S.
The dinner bell chicken was awful.
Ann
Florida location. We ordered through Door Dash. Food was hot and really good. Way better than Cracker Barrel.
Jackie H.
I bought chili 5.99, it did taste good, but it had more beans than meat, would be wonderful to have a no bean options,
Nicholas R.
Bob Evans was my favorite restaurant for basically my entire life. There was nothing better than going and getting their chicken fingers with the incredibly good French fries. Unfortunately, the closest one to where I live now is 2.5 hours away. Went on a road trip today, and to my discontent they changed the chicken. What used to be delicious juicy chicken with a very good breading was now dry chicken with the most lazy, disgusting breading I've ever had in my life. Really disappointed that they decided to change the best chicken in any restaurant to the cardboard they have now. I remember when a competitor Friendly's did the exact same thing to their quite similar chicken, and then in 4 months when their sales plummeted they changed it back. All I can do now is hope they take the cardboard breading off the menu and go back to the good stuff. Won't be returning or recommending until that is done of course.