Bob Evans RestaurantsReviews of bobevans.com

I don't normally complain and I'm not looking for any freebees for doing so. My server, whom I had to ask her name, Sara(h), I had to ask for everything. She did bring me the to go for creamer since I shake & can't pour. (1 thing good). I had to ask for a glass of ice water. There was no sugar-only the fake kind, I needed silverware as there was none provided. I( might have figured she was having a bad day except that she didn't forget to bring any of that to the ladies in back of me or the people in back of them; just me, a single person at the booth. Makes you wonder. She didn't even stop to see if I needed anything during the service. It wasn't until I had my plates emptied that she noticed & brought my check. She did give me a hand to get out of the booth (that was the 2nd good thing).

I love bob evans. Never had a problem with their food. Today is November 27 2025, I ordered a thanksgiving dinner which was really good except I did not get my 2 rolls or my drinks. If I donor get them please take the amount off my bill. Thank You

The servers at the Lorain Rd store are great and the decor is very nice. I ordered a bowl of oatmeal on 11/9/24. I had to send it back. It looked like a bowl of white paste, no taste whatsoever. The consistency was like paste. What was it?? I had to send it back, not eatable. This item should be removed from the menu.

I was very hungry, and visited the Bob Evans #10 in Kettering. I ordered the chicken fried steak to eat-in, and the turkey dinner for carryout. The server's face was hostile, but she wasn't rude, just unfriendly. I have seen that face many times in the Jim Crow south. A face that says, "You don't belong here." My steak was more like a thin, hard fried fritter, and the usually wonderful rolls were cold and dry, clearly old. I later ate the turkey, which included two thin slices of turkey. I had searched online which showed 3 slices of turkey so was disappointed. I had two scoops of dressing, for such a small serving of meat. It was okay, though, except for the hard rolls. Curious, I wanted to try another Bob Evans closer to home for comparison, #522. I ordered the exact same meal. I was pleased to receive the meaty chicken fried steak, and soft, hot, tasty rolls I was accustomed to at their restaurants. The turkey dinner however, also had only two thin slices of turkey, and the turkey was dry and hard, so is not a good value, even for the Dinner Bell menu of $8.99. I will not return to the #10 restaurant in Kettering as I left there feeling unwelcome. Nevertheless, I left the hostile server a generous tip, greater than 15%. She never smiled, never checked back to see if I needed anything else. When a group of several older white females came in the server was friendly to them and all smiles. I got her message.

I ate a breakfast meal at Bob Evans today. Huntersville location. Only one server. Tonya. They were out of grits, my 2nd time going and they were out of grits. I saddened. She took my order and she was very busy taking care of all the Open tables. I felt for her but overall she seemed to have handled it all. More help needed Bob Evans. I hope Tonya got good tips. Thanks 👍🏼 Ms C.

UPDATE 4/14/2023 - Bob Evans finally responded, I gave them my order number, etc. They apologized and refunded our money in full. They also forwarded my email to the Director of Operations in charge of that store for my area. I'm satisfied at the outcome, upped my one star to three, and hope they get that delivery problem resolved. **** **** **** Hamilton, Ohio: Easter Sunday, April 9, 2023 I ordered three turkey dinners, around 1pm. I got the confirmation, order number, and time the of delivery was to be at 4:30. We didn't have food by 6:00 so I called the restaurant. The guy who answered the phone was nice, tried to help. He looked up the order and said quote: "I see it right here, it's in the system but they never made it." So I asked him if it could be cancelled? He said "Yes, let me put my manager on the phone." (- I want to add that at no time did I go full Karen, cuss, etc. I realized it was a holiday, and stuff happens. Just want to make that clear. -) So the manager gets on the phone, I tell her the problem: ordered at 1, it's over an hour late, guy says it's in system but never made. She says that it's delivery by Door Dash, which took me off guard because I ordered from the website and it doesn't mention Door Dash at all when you check delivery. We figured the store has their own I guess. So manager says it's not their problem it's Door Dash. I reminded her that her employee said that the order is in the system, but never made. She says quickly "Oh I see it, that order was picked up by Door Dash already".. Really? Ma'am? So then she tells me that it's not their prob, I'd have to contact Door Dash. Door Dash support is very good, they called the restaurant and were told the FOOD IS AT THE STORE. I let DD agent know what I was told. And he decided I'm getting the run-around, so he put in a request for a refund for us. We got an email this morning from Door Dash, that said they were unsuccessful in getting anyone from Bob Evans to return their requests. At this point, we've lost that money -- and had no Easter dinner either. It just stung a little to be ignored by a company worth at least $1.07 billion, that puts out country goodness and sunshine on their menus and commercials. They've lost one customer, that's for sure. * P.S. I want to add that they've not addressed my email, or Door Dash. Unprofessional, not acceptable. * Updated: My date of experience keeps changing when I submit this review lol .. it was 04/09, Easter Sunday.

Is not clean ! Enough bathroom are bad

we usually have good food at Bobs. However the Troy chef doesnt know how to cook steaks, I ordered medium and it was rarer than rare. Staff was busy so we didnt complain, but wont be ordering steak again.