Bob Evans RestaurantsReviews of bobevans.com

Great service!!! Great christian people work there who help disabled people when they fall.God bless them we always go there after church the kids love it.Always a good place to take the wife and kids.

As a doordash driver I am sitting here and Bob Evans that have poor customer service I entering the lady told me to come over to sit down to wait on my order didn't ask me what was the name on the order that I am picking up been sitting here for 15 minutes plus with no help

Ordered thru Uber Eats and got everything I ordered except for one of the main courses, Pot Roast. Called Bob Evans and talked with someone who was nonchalant and didn’t even say they were sorry! Annoyed!

We stop at the Bob Evan's in Ocala 11300 SW 95th Cir. This places has so much parking space, but inside is so small with a few booths and tables. As we walked in an elderly couple were leaving very angry. We went for breakfast, once seated, I waited 20 minutes and no one ever came to offer us water or coffee, or p-i-s-s. Nothing. So we just left. Waitresses talking about how much they hate Democrats. Never again.

My bf and I recently visited a store in Dover, De. We had an ok experience other then the fact that we waited and hour for our food on a Monday around 11am...but as we were leaving the manager from what I’m assuming (Heather Perez) was so offensive in the way she attacked my boyfriend for not wearing a mask was appalling. We were leaving and she made the biggest deal out of him not wearing a mask after us being there for almost 2 hours! It was ridiculous! He has a medical condition and has PTSD and can’t wear a mask and she threw a fit and just was totally obnoxious about it, she wouldn’t shut up long enough for him to cash out and leave before she threw her stupid fit about the dumb masks. She caused a whole scene that could have beeen avoided if she just would have let us leave, but she kept the argument going and caused a huge scene. I’ve been in customer service for over 10 years and if this would have been one of my managers she would be having a definite conversation with HR. We were extremely disappointed bc it was a horrible start to our vacation because, honestly she just couldn’t shut her mouth!!

I normally visit the Chapel Ridge location in Fort Wayne a few times a month, but no more. My wife is sick and really needed some soup. When I called in for a small carry out order of some soup and rolls, all that I was told by the waitress and then the manager was would I be there by close (no exceptions). I said I am on my way but I might be a minute or two late. The manager was very Kurt and said I am sorry but I can't let anyone in or out. I was upset. Being in food service and other customer service roles, you sometimes have to flex to meet the customers needs. There was no flexing. I even told the manager that I will not be coming back to Bob Evans again and it didn't seem to phase her at all. All she said was, "have a good evening." Maybe they don't need my business, but I will make sure not take my family or any gatherings I am a part of to this Bob Evans again. I will drive out of my way to take my business to another food place that values customer service. If someone reads this from corporate or the store manager and remotely values client service still you can contact me with any questions.

For the third time in a row, our delivery/carry out order was missing items. The first time, missed an order of bacon. The second time, didn't put the cup of blueberries in for the double blueberry hotcakes. Now, today, they did not add the cup of blueberries, nor the extra icing I requested. I spoke to Jocelynne twice, and she assured me that she would make sure the blueberries and icing were added. They were not. Three times in a row. There won't be a fourth attempt. Now I know this isn't an earth shattering issue, however, there were other restaurants we could have gone to. Very disappointing, especially after Jocelynne remembered what extras I wanted, and repeated them to me.

I used work bob evan i was fired cause i said some thing too my boss i was wrong however this lady pushed me too my last .i was told many lies about me getting promoted or raises than i find out other have gotten raises .i gave my best in the five years i was there mmost of the customer know me by my name and come to eat my cooking everyday .iwas always made to do my job but other wasnt here is what i come to evreyday i had too always clean and portion there work .