BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Steve
Quickly fixed a server crash on a weekend due to a failed Ubuntu and PHP upgrade. Very professional.
Response from BobcaresNov 15, 2021
Hi Steve, Thank you so much for your feedback! We are glad Bobcares engineers were able to quickly resolve the issue on your server. We are always available 24x7 should you need any help in the future. Regards Dileep Quality Manager Bobcares
Ah
Excellent support, fast to respond and makes "Done For You" server management a breeze. Thank you BobCares!
Response from BobcaresNov 11, 2021
Hi Benjamin, Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares. Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares
XiYen T.
Very good and prompt service - used them after they solved an emergency for me and they've been performing a stellar job maintaining my server since.
Response from BobcaresNov 11, 2021
Hi XiYen, Thank you for the wonderful review. Thank you for choosing Bobcares to care for your servers. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares. Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares
Mark
Just started with Bobcares. Our servers are at a very good data center and the support at the data center has been good, but it was reactive, not proactive. The support was good if we saw a problem and contacted them. Now with Bobcares, they contact us if there is a problem. This removes from us the pressure of having to check things on the server if we had time and allows us to concentrate on the things we do well. Also, when we receive a notice from Bobcares we can decide if it is something we can fix, our data center can fix or we have Bobcares fix it.
Response from BobcaresNov 8, 2021
Hi Mark, Thank you so much for your wonderful review. Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime. Again, thank you for your review and for your business. Regards Dileep Quality Manager Bobcares
Florian S.
Reliable, friendly and responsive.
Response from BobcaresNov 8, 2021
Hi Florian, Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
Heather C.
This was my first time using bobcares. I am so impressed with how quickly they solved my issue. Thank you!
Response from BobcaresNov 2, 2021
Hi Heather, Thank you so much for your feedback! We are glad Bobcares engineers were able to quickly resolve the issue. We are always available 24x7 should you need any help in the future. Regards Dileep Quality Manager Bobcares
Radioservers L.
Had a great experience. Prompt service and fixed the issue pretty quickly. Also taught me what I was missing.
Response from BobcaresNov 1, 2021
Hi Bob, We are glad Bobcares engineers were able to quickly resolve the issue. Our round the clock team of support engineers are always available should you need expert help anytime. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
Mamdouh A.
Thank you, you served us well and accurately. I am happy to work with you
Response from BobcaresOct 28, 2021
Hi Mamdouh, Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
