BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Wouter M.
Quick and great response to all issues.
Response from BobcaresOct 29, 2024
Hi Wouter, Thank you so much for your great feedback. Our service will be available around the clock if you have any more questions or need further assistance. Regards, Sruthi S Quality Manager Bobcares
Ivaylo N.
Since I am dealing with professionals here, it is very easy to communicate and deliver the message - what exactly is the problem and what I need help with. They are proactive and resolve the problems without to much back and forth. No need of unnecessarily conformations.
Response from BobcaresOct 29, 2024
Hi Ivaylo, Thank you for sharing your experience! We are so glad to hear that our proactive approach and straightforward communication made things easier for you. We are committed to resolving issues swiftly so you can have a seamless experience. Don’t hesitate to reach out whenever you need us! Regards, Sruthi S Quality Manager Bobcares
Mike L.
Very quick response and deeper-dive into what was causing the issues. Great experience!
Response from BobcaresOct 29, 2024
Hi Mike, Thank you so much for your 5-star review! Bobcares always aims to keep our customer expectations higher, and I am pleased that you experienced it. If you have any more questions or need further assistance, we are here to help. Regards, Sruthi S Quality Manager Bobcares
Shani
When ever I reach out to Bobcares for assistance my issue gets resolved in a timely manner. As I am learning this software, Bobcares has been a great help with instructions and with helping resolve issues. Especially our certificate issues for our virtual environment.
Response from BobcaresOct 3, 2024
Hi Shani, Thank you very much for the 5-star rating and awesome feedback. I am very happy to hear that the service provided by our infrastructure team @ Bobcares has been valuable. It’s always our goal to provide clear guidance and resolve any challenges efficiently. Please don’t hesitate to reach out if you need further assistance as you continue to work with the software. Regards, Sruthi S Quality Manager Bobcares
Josh H.
Very fast response. Effective execution. Issue solved!
Response from BobcaresSep 20, 2024
Hi Josh, Thank you for the fantastic 5-star review. Delivering the best service at the right time is a priority for us, and our dedicated Infrastructure team works around the clock to make sure of it. If you ever need assistance in the future, know that we are always here and ready to help. Regards, Sruthi S Quality Manager Bobcares
Hans B.
You guys ROCK!!!......... Great to not have to worry about my server!!
Response from BobcaresSep 6, 2024
Hi Hans, Thank you so much for the awesome review. Our skilled Infrastructure team works around the clock to ensure your server and services stay up and running smoothly. Once it is in our hands, you can rest easy. Your feedback means a lot to us, and we are excited to support your continued success. Regards, Sruthi S Quality manager Bobcares
Brian
Quick turnaround and everything back up and running!
Response from BobcaresAug 28, 2024
Hi Brian, Thank you so much for the 5-star rating. We are committed to delivering efficient service because we know how important it is to minimize downtime. We are glad we could meet your expectations. If you ever need help again, you can count on us to respond swiftly. Regards, Sruthi S Quality Manager Bobcares
S B.
The engineers are of great help to help me setup my websites on cloud. I am grateful to them.
Response from BobcaresAug 28, 2024
Hi, Thank you for the fantastic 5-star review. Helping with website setup is something we take pride in, and we are always here to make the process as smooth and straightforward as possible. If you need any further assistance or have more projects in the future, we are here to help every step of the way! Regards, Sruthi S Quality Manager Bobcares
