Jamie W.
They lie about being based in the US
This is NOT a company based out of the US! They claim they are out of Delaware, but when my package got stuck in customs leaving China, they had to disclose. Nothing against having things shipped from China, but when it’s a Christmas present, I don’t want to rely on international shipping. They sent me a screen shot of the international shipping label to show me it had finally made it to the US. I ordered Nov. 13 and still have not received it.
Response from BobblegiftsDec 20, 2024
Dear Jamie Williams, We sincerely apologize for the inconvenience. We value your feedback and take your concerns seriously. We are committed to providing the best possible shopping experience for our customers, and we regret that we have fallen short of your expectations this time. Since all our products are handmade, we need some time to ensure they are made with care and attention to detail. We appreciate your patience and trust. Thank you so much! Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts




