Boatzon, is the first 100% online boat, boat loan and marine retailer providing secure direct marketplace services. Boatzon provides marine enthusiasts access to both marine products and loans for boats, engines, trailers and more. Consumers can browse, finance, insure, purchase, and arrange delivery of boats and marine products entirely online. Even Get One Year of Free Boat Towing with a Boat purchase.
Boatzon (boatzon.com) has 26 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Air & Water Transport · Townsend, Georgia · Since 2011
ExcellentSales 4.9
Air & Water Transport · San Diego
Excellent
Air & Water Transport · Waterville, Maine
Excellent
Air & Water Transport · Lawrenceville, Georgia
Excellent
26 approved reviews, newest moderated first
Robert B.
Easy to work with, fast responses. Easy approval process
Response from BoatzonMay 3, 2024
That's music to our ears! We strive to make the experience smooth and speedy, so hearing you say it was easy to work with us and the approval process was a breeze makes our day. Thanks for the awesome review!
Eric A.
This company took great care of me and my concerns. Would highly recommend anyone to shop from them. Thanks so much!!
Response from BoatzonMay 3, 2024
Wow, that makes our day! We're thrilled to hear we took great care of you and your concerns. That's exactly what we strive for at Boatzon. Thanks for the high praise and recommendation, it truly means a lot! See you on the water!
Christopher S.
Fantastic experience, professional people that know how to do there jobs, very refreshing in this day and age.
Response from BoatzonMay 3, 2024
High fives all around! We're so glad you found your experience refreshing. Our team works hard to be on top of their game, so your kind words about their professionalism really make their day. Thanks for taking the time to leave such a refreshing review and we’ll see you on the water!
Lawrence M.
I didn’t make a purchase
Response from BoatzonMay 1, 2024
Thanks for taking the time to leave a review! We're always happy to have folks explore Boatzon, even if they didn't find exactly what they were looking for this time around. We're constantly adding new products, so be sure to check back again soon – you never know what treasures you might discover!
Stephen G.
Loan process was easy but bank didn’t provide any information when loan was paid off 2 months later
Response from BoatzonMay 1, 2024
We appreciate your feedback on how easy the loan process was for you and thank you kindly for choosing to use Boatzon. We hope you continue to enjoy your time on the water!
DAVID BROWN J.
I SEARCHED BOATZON FOR A COUPLE WEEKS, FOUND WHAT I WANTED IN MY BUDGET AND DROVE FROM DALLAS TO SAN ANTONIO TEXAS AND BOUGHT IT AND BROUGHT TO MY HOME ON THE LAKE! EASY PROCESS..
Response from BoatzonMay 1, 2024
Wow, that's fantastic to hear! We're so glad your Boatzon search paid off and you found the perfect item for your lake home! Making the drive from Dallas to San Antonio for it shows real dedication, and we hope it brings you tons of enjoyment on the water. Thanks for sharing your experience with us. We will continue to make the boat buying process even easier!
nathan
Quick, easy and efficient interaction. Worked closely w dealer to finalize all details. Would use again
Response from BoatzonMay 1, 2024
Thank you so much for your kind words! We here at Boatzon are thrilled to hear that you had a quick, easy, and efficient experience with us. Providing seamless interactions and ensuring all details are finalized is always our top priority. We're delighted that you had such a positive experience working with our dealer, and we truly appreciate your feedback. It means the world to us to know that you would choose us again in the future. If there's anything else we can do to enhance your experience or if you have any questions or concerns, please don't hesitate to let us know. We're here to help and look forward to serving you again whenever you need us. Thanks again for choosing us, and we can't wait to assist you again in the future!
det L.
Day 1: contacted Boatzon about a pontoon, we spoke through the computer, they said they will contact seller (Boathaus). Never heard back from them that day. Day 2: Called Boatzon twice, went to voicemail, I left a message. No reply all day Day 3: Started Boatzon site buying procedure, it held the boat for 30 min, 30 minutes past and nothing happened. Called Boatzon, left message again in customer service. No call back. Day 4: Boatzon contacted me asking if I was still interested in the pontoon, I said yes, they said they will call Boathaus and get purchase started. Boatzon called back five minutes later and told me the pontoon sold that morning. My point: Boatzon customer service lost the pontoon for me with slow and poor customer service. I would not rely on Boatzon
Response from BoatzonMay 1, 2024
Thank you for bringing this to our attention! We sincerely apologize for the inconvenience you've experienced. We strive to provide the best possible experience for our customers, and it's clear we fell short in your case. We're actively investigating this issue to ensure it doesn't happen again. Your feedback is invaluable to Boatzon, and we appreciate you taking the time to share your experience. Rest assured, we're committed to improving and delivering the excellent service you deserve. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out to us directly. We're here to help and eager to regain your trust. Thank you for considering us, and we hope to have the opportunity to serve you better in the future!