BOATiDReviews of boatid.com

Ordered a head gasket set for my boat. received it a week later with a crease through the head gasket. not useable, Called the service # and was told to save the packaging and gaskets and wait for an email. nothing. contacted 2 more times and always the same answer wait 2 more days for email. no hope for refund. never again. total scam. please avoid

I order awashdown pump received the pump in a timely fashion all is good price was good also

ordered a prop for my and it didn't fit , would not let me return it and customer service sucked

I ordered my Boat part online on Sunday July 18th. They said it would ship the following day on Monday. After I read all the bad reviews I got worried. On Monday I got an email saying my part had shipped. I got my UPS tracking number and tracked my item. Today is Wednesday July 21st and my part came. It was the correct part and I'm very happy with my purchase. I'm not sure what happened with all the bad reviews but they had me worried but I am very pleased with the prompt service and correct part. Randy

Dear BoatID, Thank you for screwing up my weekend plans with my family. I personally ordered this prop from you guys and placed the order on 2nd day air so I would get it on Thursday or before. I called in to place the order and the sales person said it was in stock and that it would be here if I paid the 2nd day. Well you guy failed and for some crazy reason you shipped it ground. I called in this morning to your support line and they said that they would try to locate that package and try to expedite and that I would get and email update in 1-3 hours. Nothing came. I called back into your support line and talked with Ace, he said that I can return the shipment and pay for another 1st day and return the other propeller but the propeller would not be able to ship in 1-2 days. I can’t believe you company does not have a person higher up that can think out of the box when you totally screw someone over. I am a business owner and that would not fly. I would find a propeller somewhere and get it shipped to me over night, it’s just good business. My business provides IT services, I also help companies with reputation management meaning I know how to write reviews very well and know where to place them. Thank you for pissing me off, turnabout is fair play.

Placed an order over a month ago. They are unable to get the order from the supplier but created a phony ups tracking number that has never been picked up by ups because the product is not available. Every time i call for a refund I am told that their internal team will look into it and get back to me. This never happens. Im going to have to end up disputing the charges on my card. Place is a Joke...

Great service. Thanks

Don't Buy from!! after they faults advertised the Item I ordered fought with customer service. over a month couldn't talk to anyone keeped getting you called after hour call back and that was at 08:00 am. I ordered 2packs of 24pcs. and got 2 pcs. had to get hold of credit card to get money back. took OVER a month to get it back. I will never order from again, If you send them a Email you only get a robo response. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE