BOATiDReviews of boatid.com

Once again Boatid sent me the wrong item. Ordered a Springfield pedestal bushing. Some how they manage to send me a bottle of acid boat cleaner. That has been leaking during shipping to get to my residence. I call them and they're sorry. They will fix it... Fix it my arz. It has been a month of going back and forth by emails with different customer service agents. All of which ALWAYS say the same thing. This company wants me to be responsible for acid cleaner that the cap leaks and drop it off at a shipping carrier. That is the dummiest thing ever. We'll Im not doing that and be responsible for that. I can't get them to ship my original item I ordered either. A item that is only $20.00 and they obviously can't afford to send me to straighten the problem out. Oh yeah they won't even do a refund. This is the most shady company. Do not buy from them EVER. Bill C

Accidentally broke one of my wife's favorite rods, it was out of production, but I found one at Boatid. It shipped quickly and arrived in good shape, no problems at all.

I checked with customer service about some spark plugs ,web page showed 1 order as a PAIR ,so she confirmed this ,ordered 6 PAIRS ,only got 6 individual plugs . Now they changed web page to single plug per order and wont honor their own employees mistake ,this is classic bait and switch ,I will NEVER spend a penny with this sorry company .

I purchased a steering cable for my Bayliner which turned out to to be the wrong length. Unfortunately due to uncontrollable circumstances I didn't realize it until well after the time limit on their return policy. After contacting customer service they went above and beyond in accepting my return and refunding my money.

Incompetent sales people, and customer service! Ordered cables they sent the wrong ones 2 times. Tried to return them for a refund these people are a group of thieves. WOULD NEVER USE THEM AGAIN 500.00 lesson in online shopping.

I am completely satisfied with the price and prompt delivery of this part for my outrigger canoe. There wasn't a replacement part at HUKI or Western Marine. I will use and recommend this site.

Do not use this company they misrepresented a product they sold me and tried to get me to purchase an item that should have been shipped with the hatch the pictures they show includes the screen but the wanted me to buy it separate their company from what I see farms the piece you need looks like it just finds the part and buys it from another company. Be cautious LeRoy Latham . I put my name so you won’t think this is bull

If I could leave no stars I would. Ordering a part for my boat and after 2 months never received the order. When I cancelled the order a month ago, I haven't received a refund. Terrible customer service, terrible experience, just all around terrible. They can't even tell me when I will receive it.