Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
Boundless Technology (bndlstech.com) has 275 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
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Smoking & Tobacco · Alpharetta, Georgia
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Smoking & Tobacco · washington, District of Columbia
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Showing 49 reviews with 1 star · Clear filters
Tim M.
I currently own 3 terp pen spectrums, 2 terp pen XL and 1 terp pen. The new spectrum battery's are terrible. The charge on it only lasts about 2 sessions. My pen XL will last half the day and the small terp pen will last all day. I have so many spectrum pens because boundless sent me 2 more to replace the battery issue. They suck. Battery wise buy the small pen. It works 10x better than the new spectrum.
Ryan A.
I bought a terp pen that broke about 2 weeks after the purchase and I'm having a hard time getting it replaced or fixed in accordance with the warranty.Starting to regret the purchase especially if the warranty won't be honered
Nevel G.
I purchased a boundless terp pen at a local smoke shop. I used it 3 times and went to clean it with the cleaning brush like the instructions said. When I went to pull the cleaning brush out, the coil wire came out with it. Was very disappointing. I'm thinking it was a sorry $40 investment. Sure hope others haven't had this problem
Boundless O.
Today marks a full week since order was acknowledged with an email. The item has yet to be shipped as per their site and USPS site showing - Awaiting Item. Four days since the first email to boundless, two days since the second email inquiring as to the status of the order. What is going on?
Response from Boundless TechnologyMay 1, 2023
Hello, we responded to a few of your inquiries earlier today. Please check your inbox to see how you would like to proceed. Please note with the launch of our new it caused a few hiccups (I was not able to see inquiries for a few days!) but we hope to resolve this issue promptly.
Keith
Been over a week, still haven’t Received my order for replacement coils
Response from Boundless TechnologyMay 1, 2023
Looks like we ran out of coils and the order went to hold. Our apologies. Please check your inbox, I messaged earlier to see how you would to proceed.
James C.
Not that I used traditional email support, but I had the official Instagram account tell me to send information regarding my order to get started on a warranty claim. They did not respond for over a month after this and still have not responded. My warranty claim happened without ever receiving a message but only after I threatened to contact the BBB. Overall a very poor experience for what I’d say is a mediocre product. Stay away from the terp pen line, their flower vapes are the only thing worth a buying.
William G.
I’ve ordered 2 sets of coils and one from each pack has been faulty and I’m a pretty loyal customer
Response from Boundless TechnologyApr 4, 2023
We may be able to help. Please email into [email protected] for assistance
Daniel R.
Company sent me wrong tip and won’t send correct piece, I’m stuck waiting and paid extra for something that doesn’t work.