BMWPartsDeal.comReviews of bmwpartsdeal.com

Absolutely terrible customer service and false advertising on shipping times. A product that is supposed to arrive in 3-4 days has a time frame for over a month. Ridiculous. Avoid at all cost

I ordered a sunscreen to fit my BMW X5. Unfortunately because of extended period of cool, rainy weather, I did not open the box for several months. When I did the sunscreen was way too small for my car. I gave it to an X3 owner. Too small for that too. Finally found it fit a small 2 seaterBMW SPORTS CAR. Big waste of money for size advertised to fit X5.

Website showed part fit my car, It did not. Jumped through hoops with 10+ different email addresses that don't accept a reply with specific instructions to return. 2 weeks after they've had part I still had no refund. Then they charged me to return it even though the website showed it fit my car and it didnt, confirmed by bmw dealer. I had to work too hard for their websites mistake. 30+ minutes on hold and then hung up when tryng to contact an actual person and they had no information for me. Inadequate experience for something as easy as car parts. Don't waste your hard earned money or time fighting with these people

Part showed available and ships in 1-3 days…. Paid for overnight on. March 29th 2024…. Shipped April 5 2024 (Friday after several requests for Saturday delivery which should go without saying**) WONT RECEIVE UNTIL April 8! Horrible order fulfillment department! Didn’t have the sense or level of customer service to ship so I could AT LEAST receive one day sooner after the fumbles on their part…. I even REQUESTED AND OFFERED TO PAY for the Saturday delivery 7 DAYS IN on a part that shows available in 1-3 days and OVERNIGHT shipping was paid for!

Lost $300 of merchandise from this company do not buy anything you rather go spend the extra $30 from the BMW company send me the wrong merchandise I begged them and beg them to exchange it but I was told I was stuck with the merchandise do their policy

I placed an order. A few days later I received an email because one part that I ordered was no longer provided. Why it was listed but not carried beats me so they needed my approval to order the rest of the items. I gave approval when three link was sent. Today, some 4 days later they sent a note that I need to send more money for a "shipping adjustment". Ground shipping is not $30 unless someone is walking it to me. I canceled the order. Go play with someone else. Time has been lost d dealing with this excuse.

Part didn’t fit

These guys are scammers! do not order anything from them!