BMWPartsDeal.comReviews of bmwpartsdeal.com

I did not have a positive experience ordering from this merchant. The customer service was disappointing and did not meet my expectations. I will not be making any future purchases from this company. If it were possible, I would give a zero-star rating.

I ordered the emblem "S Drive" for my 2013 BMW Z4 but received the wrong emblem which I didn't need...

My experience with BMWpartsdeal.com was extremely disappointing and frustrating. After placing an order for nearly $700 worth of parts, I received an email confirming the shipment. Weeks went by with no tracking updates or movement, so I contacted their customer service. I was told the package had been handed off to the shipping department—even though the tracking only showed a label created and never scanned. Instead of quickly resolving the issue or sending a replacement, they insisted on setting up an RMA process, which required another 7 business days for “investigation.” This dragged out the process even longer, only to end with no resolution and ultimately just a refund. No explanation was given as to why a replacement order couldn’t be sent, and I was left with nothing but wasted time. A full month was lost waiting on parts that never arrived. In the end, it felt like I had essentially given the company a free loan on my $700. This was a messy, poorly handled situation, and I cannot recommend BMWpartsdeal.com based on my experience.

PLEASE SAVE YOUR MONEY and get your parts from a legitimate business. I order two door handles from this supplier. One of them didn’t belong to my car model I have and they both came gray but the website showed they were black. I had to paint them over because of their mistake and I had a missing sensor. Worst purchase I ever made. These guys don’t advertise what they are sending you and give you missing parts or parts that don’t belong to your model car. Customer service was no help because they couldn’t do anything since I painted their mistake over. They can’t do anything to modifications not even a partial refund because I’m missing a sensor. They want to be jerks and play by the book but not take accountability for something they messed up on. I paid full price for some bs. Save your money and go elsewhere. If they would go ahead and give me a partial refund I will remove this negative review.

Scam parts. Didn't fit very flimsy plastic

Product did not fit correctly Not big enough to cover entire window

They lie to people telling you the part is available, when they don't have the part. The try to find it and order it from elsewhere delaying the shipping by weeks. I still haven't received my part

Do not do business! I ordered new parts from this business, paid $300 in shipping cost only to receive damaged goods. They stated the parts i ordered were non-refundable. When I contacted the business on the damaged parts they asked me for a part number that was no found on the part or its packaging, shipping labels and pictures of the damage. I gave pics of the damage, the shipping box i received the item in but they insisted if I have no part number, they will not consider. The part had NO number they asked for and they said they cant send me a picture to show me what exactly they are looking for. This business has no customer service or consideration for you or your hard earned money. Update: Seller responded below saying they normally do this, that - yet that was not done in my case. Still no attempt to contact me. Still no attempt to reconcile for the damaged good I got. DO NOT DO BUSINESS GUYS!