BMO Harris BankReviews of bmoharris.com

My car loan was due to be paid off. I owed less than what my monthly payment is. They were just going to keep withdrawing money if we didn't stop it. You had to call india and jump thru 10 hoops to get them to stop with drawing from my account. They don't provide a way to provide feedback

Purchased a new boat from bass pro - one of the biggest mistakes in my life….. BMO is the company that I have the loan with for the boat. They are using predatory and shady practices and their loans are a scam. $72000 boat will cost me almost $200000 after 20 years of payment and to make things worse: you cannot request a payment breakdown on their app or website; they collect interest first and in almost 2 years of payment my loan went down by measly $1000 There needs to be a class action lawsuit against this company and they are really shouldn’t be in business.

I purchased a vehicle from a dealership and the loan ended up going through BMO bank. When I traded this vehicle in for a new one the new dealership contacted BMO for the payoff amount. The dealership had tracking on the check and the check arrived 5 days prior to my payment due date. I canceled my auto pay because I didn't want to pay my payment and that would throw off the payoff amount that was communicated between the bank and the dealership. When I called BMO they told me it could take up to 7 days to process the check even though it was in their possession. I told them that my payment was due in 5 days and I didn't want to risk any possible credit hit by them not processing the check. They went back and forth between departments and finally confirmed that they would handle it. Of course they did not and not only did they not process it in time they miscommunicated the payoff amount to the dealership so the check was $107 short. Now I have a ding on my credit and I had to go back to the dealership to get the additional $107. I will never ever have an auto loan through these guys again and I will make sure I tell everybody that I possibly can to avoid them at all costs.

I will give you 0 if possible. We were hit by storms and experienced issues with the internet and electricity. I was unable to submit my payment on 4/1. I will do it on 4/2 after work. The reason why 0 starts, at 4/2 @ 7 am they are calling me to collect the payment, on my way to work ,at 7 am,on 4/2, payment was due on 4 /1. If the payment is processed it takes 3 business days to clear, but if it takes less than 12 hours they are calling you. This is harassment. If we need something we need to wait a few business days to be resolved, but on the other hand they can't way 24 hours. It is not that we cannot pay, we know that, we have a contract, but harassing people for a few hours being late, this is on another level. If possible avoid them. No support, they don't understand or care about the people.

Pat, a teller at the Hinsdale, IL BMO branch is discriminatory towards a different demographic. He also harasses and retaliates against the female demographic.

Worst customer service ever. 25 year customer closing all accounts due to the poor customer service

I made a payment on 3/5/26 with my checking account, as usual. The payment was due on 3/18/26. Typically, the payment posts within 3 business days because of the weekend. The payment never posted. I called to check why it hasn't posted. After being transferred to someone, I could barely understand that I was insulted by this person. She said my payment was late without checking the due date. I don't pay bills late. I gave her my email, and she said she sent the payment confirmation, which I never received because she entered my information incorrectly. I found this out later. When you work hard to make sure you pay your bills on time, it is an insult to tell me I am late without that confirmation. Never told me why my payment didn't post.

This bank is the WORST! - We have a boat loan with them. They are NOT applying the payments to the account. When we try to contact them we get a representative in the Philippines who doesn't understand what I'm saying. She repeatedly tells me to go to the nearest branch but the nearest branch is 5 states away! We were on the phone for over 2 hours and couldn't get past the verification process because she couldn't understand me. I had to get an attorney involved to find my money!