Worst, most dishonest bank ever. They supposedly refunded an overpayment on my credit card which I never received. When I called about the money BMO absconded with, which was clearly recorded on-line, they claimed no transaction was done on that day. I call that stealing, not incompetence. Customer beware, BMO thinks nothing of withdrawing money from your account and conveniently losing it.
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biggz L.
Have been banking with bmo many years …
Have been banking with bmo many years as well as family members that i was legal guardian so i was on their accounts also . I am a 57 year old male that has a disability and has been denied 7 times. Anyway bmo decided to close my account because i cant afford to let child support take my savings again they wiped every penny out even though i currently pay every month for my deseased daughter. People when they csll and ask to talk about your account dont do it they already decided to close your account when they call . Ii only kerp bare min so i can pay my insurance and other bills but bmo wants you to keep everything in there i figure now with them closing my account im sure my credit score will go down snd my bills thst only allow a bank account will be in jeopardy of not getting paid Bmo has ruined my life …. Find anywhere else to bank people please..
finally they give no answers , no one to talk to beside the service center saying its finsl they made their decision , who made their decision ? I ask is this fair … its just the foreign bank taking advantage of the little people ……unbelievable…..
MN
Mark N.
Worst bank ever
Boat a bought from a dealer and it was financed through BMO. Paid the boat off and got the around trying to get my title. First they said they'd mail it in 10 days. 20 days go by and still no title. Call back and they now said I needed to go to the Ohio BMV and they could print me a copy. I go to the BMV and they tell me they cannot do that. Call BMO again and they now say they gave me wrong information and they can email the title to me. Still waiting for it. DO NOT DEAL WITH THIS TERRIBLE BANK!!!!!
PT
P T.
The WORST bank
The WORST bank! Nobody knows what’s going on. Everybody has a different answer/solution to your problem. They don’t put customers first. Customer retention is NOT a priority with this bank. Most importantly, they violate Regulation E! Don’t bank here it’s a waste of time
PT
Parul T.
BMO Harris Bank Customer Sevice
I rarely write reviews, but my experience with BMO Harris Bank has been consistently frustrating. I signed up for online banking about a year ago specifically because I’m not able to visit a branch easily. However, if I don’t log in for a short period, my access keeps getting revoked. Every time I try to regain access, it turns into a long, repetitive process with customer service. At one time, one representative reinstated my id, I logged in and in 5 mins I got logged out again automatically and when I re-attempted to login in, I could not. I called their customer service again and despite providing my account number, business account name and SSN , and all requested information, I’m repeatedly told they “can’t verify” me. I then get transferred between multiple representatives, asked the same questions over and over, and ultimately told to visit a branch in person—which defeats the entire purpose of having digital banking. This has wasted a significant amount of my time and made basic account access unnecessarily difficult. Reliable online banking should be accessible and efficient, not a constant hurdle.
Based on my experience, I would strongly caution others before relying on BMO Harris for digital banking.
JF
James F.
This bank violates Federal regulation…
This bank violates Federal regulation CC. Ive had an account with them for two weeks and there will not be a third. Ive done two check deposits and received my money a week later, no funds whatsoever did I get while waiting for my deposit. I also connected another bank card to this account and tried to transfer my money from one card to the next, that also took 5 days for that to happen. So im done with BMO Bank.
LS
Lucas S.
Security Measures Have Gone Over the Top
They've been great for several years, up until the last few months. Their fraud protection systems must be 100% AI driven, because they spontaneously decide whether or not it was YOU making a purchase from Amazon or the PS store, or if it was a suspicious entity. Then they disable your card without warning, at which point you gotta call and wait for an hour to get ahold of some off-shore employee, who explains to you that, "Yes, our systems found a purchase from a suspicious website", even though it's the SAME DAMN BUSINESSES that you make purchases from on a regular basis. I even called in to have them "allow" a purchase from Amazon, only to find two hours later that it wasn't "allowed", and had my card suspended ENTIRELY. And they gave NO notification; didn't even see a message on the mobile app.
Seriously, people: thanks for the "thought" (not how sure how much of that is going on, since you're probably relying on AI for this crap performance), but if I CAN'T GET FOOD because of the overzealous practice of your security measures, then why am I still banking with you?
I'm ready to move on from this place if they don't correct it soon.
LI
Lisa
The customer line is the worst I have…
The customer line is the worst I have ever had. 4 times today I tried to set up my debit card so I could just call and check my balance. No american speaking people. And they want to argue about what the branch said or did. Customer service does not have the same info your local branch does. I wont be staying with this bank very long. It's ridiculous Customer service.