BMO Harris BankReviews of bmoharris.com

My family has had many accounts at this bank in Dodgeville, Wisconsin throughout generations but I think we will be pulling our accounts soon. They completely messed up our interest earned on our accounts. Math is not their specialty. Funny being that they are in the numbers game. Funny probably isn't the right word, ironic is better. When emails are sent they are not responded too. Much of the top employees are a bunch of hard left leaning woke liberals. Terry Edward's left and we couldn't be happier. A new guy named Bill came and took Terry's place. Bill was amazing. We thought Terry was OK until he showed his true colors on social media for the whole world to see. His ideals are much like the woke liberal teachers in this town. Once Terry left we felt we could stick it out with the new guy. Bill was so friendly, down to earth, helpful, realistic. He walked us through different options and accounts we could make some money on. Terry never did anything like that. He acted like that was below his pay grade. Bill was so nice to our daughters. One was thinking about pursuing work in the banking field. Bill spent time with her and answered questions about a possible career. One day I went in to ask Bill a question and he wasn't there. He wasn't there not just because he went to lunch or he was sick. No, he was gone, completely gone. We were heartbroken. People like to gossip in this town plus we know a couple of people who work in the bank. BMO didn't like the fact that Bill was a Christian and a Conservative. He liked Donald Trump along with 81 million other people. Other employees, woke employees, didn't like Bill and what he stood for. He stood for life, God and country. He was always strictly business with us and others. But they had to come up with some excuse to get rid of him so they can go ahead with their plans to ban Capitolism to bring about Communism. BMO participates in global solutions for banking, centralized one world govt and currency. Bring back Bill, keep Terry gone, and maybe we will stay. Just maybe.

Head, Retail Markets in Tampa has NO customer service skills and is not good to BMO customers. I will be withdrawing my money at maturity in 2 months and will NEVER bank there again.

The worst for start up biz The credit card service is an absolute mess. We spend more time on the phone or in a branch that we do making money. Don’t do it!

I have never been more dissatisfied with a bank. CONSTANT blocks, holds, declines and very slow deposit times have made me miserable banking with them. I have to call just about every week to get them to remove some overprotective block they’ve put on my account. I have missed payments and deadlines because of their paranoid incompetence. Run, do not walk, to another bank!!!

I'm simply trying to activate my new debit card and it took them more than 30 minutes...and it's still not activated!!!! They are simply horrible. They need training coz they don't know what they're doing.

Opened a account online with a small transfer deposit. Went into the bank, it’s full identification, debit card made a small withdrawal and a few online purchases, no problem. 2 weeks later, went into a branch, deposited a check. Got a phone call roughly 10 hrs later accusing me of bank fraud. Account was completely frozen, 2 days before Christmas. Not just the check that the individual accused me of possibly acquiring fraudulently. But, the funds that were in the account for weeks. The person on the call then proceeded to inform me that BMO Harris pays him very well to stop people like me from theft and that he doesn’t care what time of the year it is. He will not allow me to steal thousands of dollars. Wow. I understand the need for banks to protect themselves. But, is it necessary to be disrespectful and demeaning?

I promise you'll regret your dealings with this Bank from the very first conversation and it goes downhill from there. I was pretty sure that my experience with them just have been an anomaly then I started checking into the reviews and words can't authenticate repeatedly It was char it's no anomaly that's how they do business. Read the very first review its spot on! They can't identify you no matter what and they will lock you out of your account. While you're locked out if you're like me you'll get two or three additional offers from them in the mail to open another credit card account pre-approved just sign here. Ridiculous! After spending an hour on hold they transfer me to the fraud department there is 2 hours on hold I don't get through so I called back the next day and when they transfer me I asked them hey how about this just tell them to call me when they are able that way I don't have to hold for 2 hours no they can't do that. So I'm waiting 2 hours for a guy to "authenticate" who doesn't even know how to make a phone call? Adding to the ridiculousness while you're on hold waiting you'll hear it repeatedly how they use voice identification technology to verify your identity. So on one of the few times I got through after waiting on hold for them to authenticate me I asked them that why don't you use your voice identification system to authenticate me and they've (this is the fraud department?) never heard of it. Here's another good one after waiting when they finally answer in the fraud department they'll ask you how can I help you? Really??? I thought I was holding for the authenticator? Another time actually a couple times when I've called they told me the only way they could authenticate me is I would have to come into a branch and they can physically examine my ID. The nearest branch is over 3,000 miles away! And here's the real killer-my hotel room got broken into and they stole my credit card so I called to report it and me I have to authenticate myself first but I can't even though I have all the right information so I say okay well that's fine I don't need a new card that can we just stop this card so that someone else doesn't charge it up? Well no they can't do that because we can't authenticate me. But aren't you supposed to report lost or stolen credit card immediately to the fraud department? I think when the guy in the fraud department answers and says how can I help you I really think it's because they don't know what they're there for either. And before you even get to the fraud department you'll go through three other transfers in all three of them will ask you your name address phone number last four of your social security number before they transfer you to the next person that will ask you the same questions. It's no wonder it's ours on hold before you can speak to someone. Save yourself a major headache these guys are just way too paranoid.

I'm a new on-line BMO savings customer. I was locked out several times because "they couldn't identify me." Three customer service reps said I'd have to go to a branch to identify myself. Unfortunately, there isn't a branch in the whole state of Michigan. Since I couldn't access the account that I transferred money into, I set up another account and transferred the money between BMO accounts. The story goes on and on. BMO needs a person to test their user interfaces. They also need to change their security procedures. I'm sure that their very difficult security features have lost them a lot of new customers. Out of the 4 customer service people I talked to, only one knowledgeable and helpful; although she said I'd be getting an email explaining what I had to do....but no email has arrived asof 30 minutes past our phone call.