If I could give negative numbers for reviews I would. This bank has cut my card off and left me stranded many times. It has “updated my pin” without telling me and left me unable to pay in crucial situations. This bank always has underpaid employees that give me some of the worst service I’ve ever had in return. This bank has THE WORST customer support system that one could ever have the displease of experiencing. It wouldn’t be enough for this bank to just go under tomorrow, because they would still owe all the time, money, energy, and opportunity they’ve sucked out of their “customers”/suckers. If you made it this far, please, please leave as many bad reviews as you can until everyone knows what kind of animals they’re banking with.
CC
chuck C.
CAN NEVER SIGN IN
NOW they don't even recognize my SOC.SEC #. I've had it since 1963!!!!!!!!!!!!!!
MB
Mark B.
bmo is not a bank you want
2 days in a row i can not log in day one it had me change my password i did got in then today i tried to log in could not talked to 2 people got it had to use a net pass word again got in she said to stay in the site for a few i did tried to log back in and again could called back again the 4 time today lady was rude and she started to tell me about the bank of the west that they just got i told her i can see that from the bottom of my screen she then said that she don't have to tell me that but i was getting kinda pissed since she was being rude she then told me to try to get in latter or the next day so that makes 2 hours of talking to 4 people and i am getting no place with them
DF
David F.
Canceled my debit card without…
Canceled my debit card without notification. Can not get anyone at customer service to reactivate it.
NH
Nelli H.
They blocked my card and that of the…
They blocked my card and that of the authorized user (husband). No notice was given as to why. My husband tried using his credit card, but it was declined, and it was really embarrassing for him. When called to see what was going on, no reason was given but they certainly asked me get my ID notarized and send a copy of my ID and the notarized letter to them, I said WHAT? Why asks for a notarized ID not to mention,,, why in the world would I waste my time and resources $$ on finding and then paying someone to get my ID notarized to send it to them? They could have asked just for a copy of my ID. I'm from the US and no bank would ask you for a notarized ID to be sent to them. Never heard of it. The best part is that when I told the agent to close the account, she told me that I need to send them a letter requesting to be closed :)))) Again, in the US, never had a problem asking a cc company to close my account over the phone. Seems like a toxic passive-aggressive bank which makes it a hassle for customer to be dealing with them. I'm going to pay off my balance now and throw away the credit card, let them close it themselves in a few years. Not worth the time when they don't even bother to warn you that they blocked the card to save you the embarrassment of spending it.
LA
Laura
Worst bank I have ever banked with
Worst bank I have ever banked with. Wasted hours of my time getting my account unblocked for NO REASON, EVERY WEEK.
CO
CoinLoaner
FALSE ADVERTISING!
FALSE ADVERTISING! For the Savings Builder account, they promise to give you $5 if you add $200 per month to the account. THAT IS A LIE! They cheat you your bonus if you make any withdrawal, even if the amount at the end of the month is still $200 more than the end of the last month. Horrible business practice!
RK
River K.
WOKEST bank out there SHEEP stay away baaaaaaaa
My family has had many accounts at this bank in Dodgeville,
Wisconsin throughout generations but I think we will be pulling our accounts soon. They completely messed up our interest earned on our accounts. Math is not their specialty. Funny being that they are in the numbers game. Funny probably isn't the right word, ironic is better. When emails are sent they are not responded too.
Much of the top employees are a bunch of hard left leaning woke liberals. Terry Edward's left and we couldn't be happier. A new guy named Bill came and took Terry's place. Bill was amazing. We thought Terry was OK until he showed his true colors on social media for the whole world to see. His ideals are much like the woke liberal teachers in this town.
Once Terry left we felt we could stick it out with the new guy. Bill was so friendly, down to earth, helpful, realistic. He walked us through different options and accounts we could make some money on. Terry never did anything like that. He acted like that was below his pay grade.
Bill was so nice to our daughters. One was thinking about pursuing work in the banking field. Bill spent time with her and answered questions about a possible career. One day I went in to ask Bill a question and he wasn't there. He wasn't there not just because he went to lunch or he was sick. No, he was gone, completely gone. We were heartbroken. People like to gossip in this town plus we know a couple of people who work in the bank. BMO didn't like the fact that Bill was a Christian and a Conservative. He liked Donald Trump along with 81 million other people. Other employees, woke employees, didn't like Bill and what he stood for. He stood for life, God and country. He was always strictly business with us and others. But they had to come up with some excuse to get rid of him so they can go ahead with their plans to ban Capitolism to bring about Communism. BMO participates in global solutions for banking, centralized one world govt and currency.
Bring back Bill, keep Terry gone, and maybe we will stay. Just maybe.