BMO Harris BankReviews of bmoharris.com

I would rate them 0 but not an option. We do online CD's for better rates with a variety of banks and have never had a problem until BMO. Stay away from BMO - I repeat - stay away from these people. Had a 1 year CD mature yesterday and literally could not get past the customer service person (gave her all my secret sauce info but she kept wanting more that doesn't exist) to just close it and transfer to our checking account. Insane - also beware - if you have a joint account and involve your wife they'll hang up on you for no particular reason other than they're rude. Don't bank here even for online CD's - oh, and when you go to online transfer to another bank you're limited to $50k/month in two transfers to 'protect' you. Right. Worst ever.

The most difficult bank to deal with after the merger. It does not have good customer service or staff that are easily understood. Bank of the West was much better.

Another Bank of the West customer transferred to BMO. This is one of the worst experiences of my life. The app doesn't work, the website doesn't work, calling customer service doesn't work but their automated phone calls sure seem to work every 2 weeks. It takes weeks for payments to process. Horrible

I do so miss the Bank of the West. Such a great bank. BMO has caused me so much trouble and now continues to ruin my credit rating. Three credit card payments made over the phone did not post, BMO could not do anything to help, when given the confirmation numbers, heck, the reps could hardly speak english. Their online system is always down. What a bunch of crap.

BMO acquired Bank of the West, subjected customers to a very disorganized and perplexing transition, and imposed charges on customers at every opportunity for the privilege. I have incurred late fees from some of my recurring payments (because my credit cards stopped functioning) and returned payment fees from BMO because my automated payment to them was incorrectly configured, yet they were unable to explain why. I spoke to BMO about the issue, and they would prefer to lose me as a customer than waive their punitive fees.

O.M.G. Where do I start, it all when wrong when they took over my really nice bank, Bank of the West. Their customer service is appalling. I cannot get to speak with a manager on a Saturday, and they have passed the buck so many times re a mortgage issue, I'm beginning to think they are completely incompetent. I am so, so disappointed. I was with Bank of the West for 10 years with no issues . Now, I am moving to another bank, where I can get back the service I was used too. TERRIBLE BANK, Their reviews tell you so.

I opened a CD on line, it has matured and I cannot get BMO to return the funds. They say they can only send a check not wire it back as I wired it in. I have been waiting for the check for three weeks and I cannot get them to confirm whether it has even been sent. At this point I am filing a complain with Federal Reserve. Unbelievable they cannot or will not tell you where your funds are.

BMO failed to credit a deposit of a benefit check from TIAA-Cref to our account in a timely manner. Another reason to find a different Bank for our checking and savings needs. Give them a D, for service.