BMO Harris BankReviews of bmoharris.com

Worst institution I've ever dealt with: Paid off HELOC on 6/21/24. I had to overpay because BMO failed to produce an accurate payoff demand. Today (6/25/24) my account shows the full balance and when I tried to call and inquire, the agent asked me identification questions, and then asked in succession: "What is the balance? What is your email? What is the interest rate?" And then refused to answer any questions about why the loan wasn't showing paid off and closed. She then hung up on me when I asked to speak to a supervisor. It's likely that BMO, after delaying the close and purposefully producing an outdated payoff demand (requested on 6/5/24, BMO only sends by mail and won't deal with other financial institutions), with a payoff demand dated as "good through 6/5/24" but I didn't receive it via mail until 6/15/24, is now failing to pay off my loan even though they show a payment above the actual principal and is probably still accruing interest on the loan. If I could give negative stars, I would.

In my 40 years of banking with multiple institutions, this is by far THE ABSOLUTE WORST BANK EVER!!! I highly recommend looking into other financial institutions! We will definitely be moving our loan to another bank!

I had 8 fraudulent withdrawals from my debit card. I immediately cancelled the card and filed claims. It has been 3 months and only 3 of the claims have been credited. I was asked to prove that they were fraudulent. This I did. Then I was told that the bank would write off $900 as losses, but that I had to wear the other $1400. What ?? Then I was told that I had to resubmit 5 of the claims because there were errors (not my fault). I re-submitted those 5 claims and was told that provisional credit can only be given after 10 days. Today when I called, I was told that two of the 5 claims have been re-submitted, so the 10 days starts over again. No explanation. I have asked repeatedly to speak with an officer or legal department but get a complete run-around. Stay away from this bank.

Teller at Ontario Oregon does not listen to questions and the manager is as big a jerk as the teller. Worst bank ever.

I've been a customer of BMO for more than 5 years now, and have more than 30 semi trucks financed with them, many of them paid off and I NEVER missed a payment!!! So this year many trucking companies having tough times so I decided to ASK a question on possibly giving me a break on payments for a month or 2, and with no answers they put me in a SPEACIAL division as a failing customer, more so i was told even if ill pay few of my trucks off i wont be receiving titles till all trucks are paid off. All my previous advisers and BEST Friends at that time running to the woods.... no other bank did ANYTHING like this, and I asked same questions to all 5 of my banking partners. STAY AWAY!!!!

Corrupt. I went to open an account and told the guy who was opening my account that i wanted to do crypto transactions and he let me go through with opening my account. I later found out you cant make crypto transactions through BMO and when I tried to close my account they want to charge me a $50 fee. Ik its not much but why charge me anything at all.

I received an invitation in the mail to open a credit card account with BMO and I'd receive $300 statement credit after I spent $2000. I spent the $2000 in February 2024. In May I called about my statement credit and was told it would post the first or second statement following the 90 day window. Today I spoke with Mark Wood(s?) who told me my account was not NEW because I had an accent in 2022 with Bank of the West so no bonus. Pathetic. I see a lot of negative reviews for this sorry excuse for a bank. I do this all the time earning free cash, airline miles, cruise points and other travel bonuses points, etc. BMO is the first time anyone has reneged on an offer.

Most corrupt bank I have ever delt with. If there are lawyers building a case against this bank feel free to look me up. All statements have been saved. There is no logic in statements. Upon calling center to have them explain to me, no one can come up with a legit answer to what's actually going on. Even the statement paperwork it not filled out properly. It's criminal, statements do not make sense from one to the next. Stealing at its best. Would not recommend this bank.