BMO Harris BankReviews of bmoharris.com

Extremely unprofessional. In their system tried to pay a line of credit they accepted it and money was taken out from my US bank. After 10 days I called the bmo bank, representative said we are returning your money. I asked why he said he does not know. Asks how to pay my balances he said talk to the branch. ACH is not accepted. Inter banking transfer is not accepted. No body in the bank knows how I can pay down my line of credit. All they do verify you for 5 minutes and then nobody knows how their system works. Extremely complex to pay down your line of credit.

Horrible bank. I’m transitioning out of my 40+ years with a local bank that had several murders and buyouts. This one is the worst. You can’t get them to listen to a question. My question today was what does DDA check mean? Her response was Deposit Account. There are three letters DDA they must all have a meaning, right? I asked to speak to a supervisor who said the same thing and I looked it up and it means Direct Deposit Account. Neither would listen to the question and were both rude. Since the buyout deposits are held 2-3 days even if they’re guaranteed, like social security, state retirement, etc. It’s taking me a while to cancel direct payments and deposits, but once I’m done I’ll close the account. I know it’s not going to make a difference, because as demonstrated by their customer service, no one cares.

BMO has been holding my deposit hostage for 9 days now! Customer service is horrible. I don't appreciate being spoken to like I'm a child. BMO can take your condescending tone somewhere else! If you make a promise I expect you to keep it! I've been lied to twice by your customer service. Yes, I have the receipts! Your "policy" is ridiculous! BMO banks like its 1995. Worst Bank I have ever dealt with in my 60 years on this earth! Do not use this bank for anything!

Would not provide payoff of loan over phone. Said I had to go to branch which the nearest one is across several states.

Bmo is by far the worst bank we have ever dealt with. Unfortunately our boat loan was sold to them and we have had nothing but problems ever since. They won't let us pay extra toward the principal, and keep putting everything towards the interest. This just keeps pushing out the next payment date, but doesn't lower the amount we owe. I have contacted them multiple times with no resolve. I am paying off the entire amount, so I will never have to deal with this corrupt bank again!

I’m sorry But this Bank has the worst customer service I (or my significant other) have ever dealt with! My Girlfriend/fiancé had a Complaint where her Ex-husband forged her name not once, not Twice, but three time. On a Morgan name Release, HUD lone, & an Equity loan. Loans were not through BMO/Harris bank. But it was one of there employees that helped in her Forgery. It was a BMO employee that Notarized the paperwork needed for her ex-husband to Obtain the name change on mortgage an Equity loan, & a Gov. HUD lone. All Before & wile she was still in the middle of her Divorce. Basically BMO employee/Notary lied on 3 documents in which he notarized my Girlfriend signature on all three documents, In turned allowed her ex-husband to obtain 2 loans & have her name removed from there mortgage. This was all uncovered by her Divorce attorney, (at this time being used in her divorce) because everything is Public records. But put aside the divorce, because that is a different but similar issue! In my girlfriend’s & divorce Lawyers investigated ( Coming back to the issue issue at hand) it was Recorded that the same Notary Who I also explained is a BMO/Harris Bank employee lied on a document claiming my girlfriend was there and signed these three documents to obtain three mortgage/loan applications threw a different lender one being the federal Gov. The Signatures which she had to spend money on to be Analyzed by A handwriting analysis Conclusion came to that. No they were not her signature. So she brought this to the branch manager where the employee works who referred her to basically a district manager. Where she tried to open a fraud case on the bank employee/notary. With sending them all the Facts & finding of this issue. She was most definitely not received well by the district manager, where she the district manager made her own conclusions, with no Fraud Investigation. That my girlfriend had no case!! It even gets worse from there. The district manager Completely closed my girlfriend checking account, & was told she would never be allowed to open an account with BMO again. Now she closed her account with Roughly $220.00 in her account. Good thing was this was not her main account, all she used that account for was to cash her child support checks every week since that was the bank her Ex-husband used to wright her child support checks. Now my question is, was that even legal to do and I know it’s not a lot of money but but where did that money go after her account was closed? It was pathetic how the BMO District manager handled this entire situation to begin with!! At no time did my girlfriend speak rudely, Inappropriately or harshly to this manager. But you can not say the same as the manager. Also at no point did my girlfriend make any kind of accusations that it was the banks fault!! All she was doing was letting the bank know what one of there employees did that is illegal! The reason she’s is mad or upset with this is because of the 2 loans that were taken out half in her name hurt her credit. Now trying to get it fixed. As for her Divorce it has already been excepted in as Evidence of him trying to pull a fast one over her and the courts so it looks like they owed more on the house then they did, also getting her name off the mortgage before the Divorce was over. So to her divorce part well we will find out soon enough since trial starts in September. I’ve been with her for little over 5 years her divorce has been going on for 6 years a year before I even met her!! She is mad, upset, not looking for Revenge but Justice! In destroying her credit During the six years of her divorce! I can not understand how & why this Bank is doing what they are doing. They making it worse on themselves & now putting the Bank in the middle of situations that was just an employee problem. Out side of taking the employee to Civil court she has now added BMO bank to her civil action. Yes it does increase the amount in money to add the bank, there employee and here Ex-husband all in one civil action! But I’m putting this out there to all you Customers of BMO/Harris Bank. They are definitely not to be trusted and they will do more to protect there employee then they will do to protect there customer. If anyone out there that reads this can help her get past This banks District manager and steer us in the right direction, to one get her money back for closing her account, She doesn’t want to include the bank in the lawsuit, but they are giving her no choice!! Thank you Ex-Customer Of BMO/Harris Bank I personally moved everything I had with this bank to another bank I can trust!!

Terrible company … they don’t care about u. They accuse you of things you didn’t do and want to push for 200 percent in sales at all times .

My card was compromised for the 4th time. I called the following day and was told because the charge was still in pending status, it would be stopped and a block put on the chargee. This never happened. And now, 1 week later, when I called, they canceled my card. I am literally in the middle of moving to another state, no where near a BMO and won't have access because of their failures. I'll be switching bank asap.