BMO Harris BankReviews of bmoharris.com

Less then a one rating. When you deposit money they ALWAYS hold thousands for days or even weeks. They will freeze ALL of your accounts whenever they feel like it and will not help you unfreeze them for weeks. This is the worst bank I have ever experienced.

BMO bank will make false allegations to red flag its customers and to freeze their account Just to use their money to make interest off it for their own personal gain.This is a warning do not open a account with a lot of money in this bank if you do they will make you regret it .This bank should not be called BMO of Harris it should be called BOM of thieves bank

Absolute garbage of a bank. They will screw up, and when they screw up YOU will still pay for it. They're HORRIBLE! INCOMPETENT! AND THEIR SUPPORT IS ATROCIOUS!

Sketchy banking practices. BANK ELSEWHERE!!!

Held $28000 hostage for 9 days. No explanation. Go into the bank, they tell you to call the fraud department. Fraud department tells you to call the customer service number. After getting transferred around and waiting on hold for 30min+, customer service supervisor tells you to go back to the bank. One way communication - unless you reach out to them, you'll never be contacted regarding whatever they are doing with YOUR money. Management is awful and unreachable. Trying to get contact info for anyone in a decision making role is next to impossible. Pathetic. Every single person I dealt with is incompetent and unhelpful. They defer your concern to someone else who is equally inept. This is their corporate culture. Frustrate the customer and play games with their time and money. They have no problem accepting your deposits, but trying to withdrawal YOUR money is a fools' errand. To call them a bank is an insult to real banks. No wonder every one of their locations has <2.5 star review on Google. The DMV has a far higher rating! I don't understand how anyone has the dignity to work at such a poorly reviewed operation that has incredibly low standards of customer service. I should have researched before I opened an account. I thought the locations were convenient, turns out it was just creating a massive headache. Burn your money instead of letting the morons at BMO near it. It's faster and more convenient, and you'll have the same end result... nothing.

Went to a dealership to trade in my vehicle. Didn't have my payment booklet with me so we called the toll free number to get the payoff. Lady who was in customer service asking for information to confirm i was who i said i was. Had her on speaker phone so the salesman could hear the payoff. She asked what my last payment was and my husband sitting beside me told her what it was. She said take me off speaker phone, i don't need to hear what he has to say. I said my husband pays the bills so i didn't know what the last payment was. She again stated, take me off speaker phone or I will be forced to disconnect your call. she then asked me a series of questions one of which what month and year was your first payment. Really!! who the hell can remember that off the top of their head. I guessed. i assume it was wrong cause she had me put on hold for several minutes and then asked more questions, 1 of which i missed. she said i am unable to assist you today. you will need to visit a local branch to verify your identity. i asked her where the nearest branch was as i am in NC. No branches within driving distance. She said i am unable to help you again, you need to go to a local branch. This lady was RUDE the entire conversation. I then called the direct auto loan department and they had put a hold on my account so that lady was unable to help me. ALL I WANTED WAS THE PAYOFF AMOUNT FOR MY VEHICLE. The second customer service person said she would need to email me a form, sign it, have it notarized and send it via mail before they would unfreeze my account. My car salesman said i have never, ever had this much trouble getting a payoff on a vehicle. I will NEVER do business with this bank again. Even if their interest rate was the lowest, no way would i subject myself to dealing with such incompetent, rude people. Finally my salesman called a branch out west and the lady there was very helpful and friendly. Immediately gave me the information i needed.

Trying to set up an HOA account. After I was tired of being interrupted by the first representative and actually asking them if they were okay I had the pleasure if speaking to a Manager who I had to twice ask for him to not interrupt me. Good luck.

bmo is the worst bank i've ever dealt with. their customer service is the worst and most incompetent i've dealt with -- and not just with banks but with all companies i've dealt with. when i call, i keep getting transferred from one department to another and each transfer, i have to verify myself. at one of those transfers, i failed to authenticate. big mistake. when that happened, their system blocked further communications by phone and i have to go to a branch to resolve the issue. be warned. stay away from this horrible bank!