BluePearl Veterinary PartnersReviews of bluepearlvet.com

this is for the golden valley, MN location it was a disaster from the very start. this location like to bait and hook you. I brought my dog in for kidney disease, he needed fluids to flush out his system. I was initially told it would be about 2-3K for this service. to me that was well worth to at least give my dog a fighting chance. so then I get the IV started dog admitted and all the prep work to get his procedure started. then I get an estimate for 4-6K, um well I was told 2-3 and you already have my dog admitted and ready to go which is already a $1000 charge for services I didn't even get a quote for. so I have no choice now but to continue. so a full day goes by and I get a call that he has improved but not enough to be safe to stop theory. and I'm told id get a call with an estimate on continued service. and I was also told my current total was $3800. well no one called me with the estimate and the next morning I get the update that he again improved but still not quite enough - well I get my current charges and its just over 6K!!! now I get another estimate to continue his theory which is 2500 to 4K. what am I supposed to do at this point? if I stop now that 6k already spent goes in the toilet and I lose my dog. so I either pay another 3 grand or euthanize him. obviously I am going to pay to keep him on fluids especially since he has been gradually improving. so next morning I get an update and I'm told he couldn't handle the fluid volume so they had to stop which in turn didn't allow his values to go down. so sadly I had to take him home and hopefully get him to eat and build his strength up. he didn't recover he died the next day. I spent 8k to keep him miserable for 4 full days instead of being told that euthanasia would be the best course of action in his condition. the doctors at blue pearl did not look into my dogs history and collect the test results of his bloodwork to determine best course of action prior to admittance. I will not step foot at this location or st Louis park Banfield again and I don't recommend anyone else either.

I felt gaslighted the $ they charged was outrageous and nothing was done to help my pet he got some pain meds anti nausea X-rays I paid $2k the front desk staff is distant robotic condescending and rude most of all the wait was 6hrs long .. plz beware don’t take ur pet there they are all sales reps from the Dr down profit profit profit .. horrible horrible experience my pet is worse not better and the Dr started recommending even more procedures to total up to 10k .. I mean it was just awful I came at 3pm left at 9pm am exhausted am worn out I feel completely taken advantage of

We’ve taken 3 different pets there multiple times. This place is an indispensable part of our lives as owners of active, extraordinarily loved pets. The doctors are very talented and they have access to many diagnostic resources. They are loving and busy dealing with very big emergencies all hours of the day so sometimes there is a wait or a cost but it’s proportionate to what they offer. I don’t know what we would do without Blue Pearl.

BluePearl charged me for a procedure for my dog but when they weren't able to cure him, they asked for more money to do the same procedure again in hopes it would help the second time. When I refused and asked for my pets medical records to go somewere else, they stopped communicating and are still doing what they can to make my dog worse. What kind of pettiness does it take to refuse to just forward the records for the animal's sake.

I don't write reviews ever, But in this case I must. I brought my 7 y.o. female cat there because she was losing weight for the past month and throwing up right after eating a few times a week, she also got weak from not eating, This was Christmas eve mind you. We arrived at the hospital and filled out the paprwork on her and waited for the vet. We were called in to the examination room and the vet was looking her over , asked about her history etc. they took her into a back room and I waited and waited, There was a emergancy case that came in that needed immediate care. So I waited and waited again ... finally the vetcame out and said her bloodwork looks fine everything normal range, She then said maybe an x-ray on her to see if there might be a blockage in her abdomen and told me the price . At this point I was so worried there was something realy wrong with my cat I said do it. An other 1-1/2 hrs later it came back negitive she the vet said we gave her some fluids and a antidiarria shot and suggested an ultrasound might show something the x-ray didn't pick up on. I agreed and then was told the person wasn't there today. She also tolk me if the cat dosn't get better by the next day I should take to a animal hospital a.s.a.p. so 4-1'2 hours later and 1,700.00 dollars later I left with a sick cat and a empty wallet. They were a little cold and standoffish and seaming to be following some wierd protocol system, I can't explain it but If anyone wen't there you know what I'm talking about. Now comes the interesting part to this story. Holiday weekend and she was fading fast. Friday I called that large hospital located in Paramus and the e.r. said they were full and it the wait time was some crazy 7hrs etc. On Monday I called another Vet and they said to bring her in, so I did. It would up that she had a bad tooth that was infected which they easly popped -out , and a little sinus infection from the tooth. They gave her Doxycylen and said tke her home so she be on the mend. 15 days late she is fine now Thank God!. What realy pisses me off is spendall that money at blue pearl how could they miss the infected tooth when they took her in the back for the exam??????? If I didn't reach-out to another vet she would have died. I will never ever bring any living animal to that sh@?hole place. How on earth can they miss the obvious? OR, did they see it and not say anything just to drain more money out of my wallet?. I'll never no but I learned a good lesson Find a vet you cn trust with great reviews before you have this happen to you.

My dog was in pain & paralyzed, I was required to pay $11,180 before Blue Pearl would treat him, had to be paid in advance. I felt pressure to go through with it. Was not informed about a program offered to cover costs. For over an hour, was on the phone to get 2 credit cards to cover the costs at 5:00 in the morning after driving 2 hrs to get there. Was not informed before surgery that my dog would need rehab or other charges, I did ask. Would NEVER have let my pet go through this had I known there would be more costs. A discount was on my bill but at checkout it had been removed & Blue Pearl wanted another $4000. When they released him, I was given info that neurology was to call & explain but didn't. My dog got pancreatitis again, everyone knew this was a possibility. He was sent home with less effective meds for possible pancreatitis than what he was given while in the hospital. Had to go to his vet & pay $493 to find out he should have been sent home with Cerenia. Even the surgeon picked Cerenia when I asked which one, since I had several meds between the vet & the hospital. I sent an email last week to neurology, no response. I sent an email this morning letting them know that my dog is not doing well, no response. I received an email saying my dog had not been seen by the vet since 2020, (they contacted the wrong vet) & also saying that I owed another $766.37, not a response to my email, another bill. Called to tell them my dog was throwing up, was told to limit his water intake. Received an email that Dr. Johnson would be calling to check last night or this morning, that call came days later only because I called & complained. They were wrong and my dog needed more water & fluids, had pancreatitis & needed to be hospitalized. I'm left with figuring out how to keep him comfortable & what to do next. I feel we have been abandoned by the hospital & our own vet who recommended them. I would rather have put him down than put him through all this. It's all about the money. I gave Blue Pearl a chance to make this right before I wrote this review but I've just gotten a lot of excuses, they have said they should have done better and things will change, I sure hope so but doesn't help me now that I am out of money and my dog is suffering. Blue Pearl Sandy Springs, GA or any Blue Pearl, stay far, far away!!!! And check reviews even in an emergency situation, I wish I had!!

My dog was found to have an enlarged heart and was scheduled to see a heart doctor on 12/18/25. On 12/15/25 the heart doctor technician recommended Blue Pearl for oxygen and said they could come over if needed. On the 16th I called Blue Pearl and when I arrived my dog got out of the truck and walked inside. I was met at the entrance and a lady picked up my dog and walked away. She returned, escorted me to a room and said the doctor would be in. The doctor came in and basically asked me if I wanted to try to resuscitate my dog if needed. A couple of minutes later the lady came in with the cost for different medical treatments that may be needed. One was 2800. and the other was 4700. plus or minus and to treat my dog and I would need to pay 3800. dollars. At the front desk I paid and was shocked to be asked for a donation. But I had to pay before my dog could be treated. I left to get my daughter and on the way back the doctor called and said my dog died. From information I found on the internet t.he medications given in my opinion were questionable to give to a 9 year old dog with heart problems. First and last visit to Blue Pearl they are about making money rather than carrying our pets.

These people like animals. They treated my dog well and I’m very pleased with the outcome.