BluePearl Veterinary PartnersReviews of bluepearlvet.com

After the most horrid, botched surgery done at Blue Pearl my beloved dog ended up in horrific condition and experienced extreme suffering to the point that I was forced to euthanize her. This corporate establishment does not care about our pets or pet owners. In fact, they prey on pet owners who are panicking, weak, distraught and stressed out. I paid 13,000 USD to this place and in the end, my dog suffered terribly and died horribly. Blue Pearl does not take any responsibility for what happened and refuses to provide me with data, results, and notes pertaining to the atrocious level of care my dog has received there. This place is a conveyer for our pet bodies, there is no warmth, empathy or care of any sort. Their only interest is to extract as much money as possible from people who love their pets and do everything for them. They can choke on my money that were basically all savings I had. Please avoid taking your pets there no matter what. Remember that once your pet entered that place, they might not walk out of it, ever.

I wish I could give the a negative number for a rating. I took my precious yorkie to Blue Pearl in Augusta GA on 5/3/2022. My baby was wheezing and had been vomiting. We were left in a room awaiting care and my dog started vomiting. I ran out to front desk and told the blue pearl employee and they did nothing. I had to search the clinic to clean vomit my self. When doctor did arrive to the room we advised of my dog's vomiting. He did not even acknowledge it. I asked if my dog was in Heart failure and what stage. I was told that he was uncertain. Only to return to blue pearl two days later to see the cardiologist to be told that my dog was not in heart failure. I have called many times only to not have my calls returned and told of days when return calls would occur which did not happen. So please if you are in the Augusta ga area take you pet to UGA or Columbia for emergency care. Blue Pearl in connection with Banfield is a racket and a scam. Same corporation.

They are very expensive. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. My primary vet called me about five times for the amount of money they needed to follow up

If you have a very sick animal, and have tried everything to save him, and having to accept that they have to be put to sleep, it is truly a nightmare! Blue Pear at 4640 Paragon Park Rd. Raleigh, NC 27616 was the most compassionate group of people we ever met, they were kind and caring under the worst circumstances. I was not happy with the outcome; it was not what we wanted; tears keep flowing to this day. I read some of these reviews, and wonder why people get so angry, maybe because it did not work out, or thought you knew more than the vets. I will end with this, if you have a sick animal, this is the place to bring them, in the middle of the night they are there. They are excellent at what they do, and hopefully you get a heathy animal back.

My dog,Winky,wasn seen by Blue Pearl of Conshohocken’s Internal Medicine department for GI issues. Dr. Hamilton and her staff were wonderful with Winky. She was getting better until she started to suffer from what was most probably a brain tumor. Winky was almost 12 years old and a Yorkie. Once I found out about the probable tumor I decided not to have her treated for that, as it would not really change anything, she would not get better. Winky was admitted ton the ER, then admitted to Internal Medicine. Everyone did their best to keep her comfortable until she could be put to rest. The love and understanding by everyone at Blue Pearl made a very hard and sad situation so much easier to handle. The front staff, Dr. Hamilton and her staff, and the ER staff showed not only me but my dog nothing but support, understanding, and caring from the our first visit to their facility until the last visit. I was able to bring in my other dog to say good bye to Winky, Sassy was given the same support as I was.I held Winky while she was gently put to sleep. I can never thank them enough for all they did for Winky. I know that except for the brain tumor, she would have had her GI issues under control. I know that Dr. Hamilton did all she could for Winky. All my concerns, all my questions were always addressed in a respectful caring manner. I definitely recommend Blue Pearl of Conshohoken to anyone whose pet needs a specialist or needs an ER.

I’m reviewing this bc there’s nothing more I can do than speak up and let as many people know as possible. This is my 1 experience with them and I felt like I should’ve been able to count on them to do everything to save my dog but instead they did nothing that was relevant to her care. If any of y’all come across unfortunate circumstances that an emergency vet is needed, please reconsider using this one. I brought my 4lb chihuahua to BLUE PEARL (south side) for bloody diarrhea and dehydration, what I found out later to be HGE. The receptionist was great & they immediately took her back. They then FORGOT her for 3hrs, providing only oxygen bc “they got busy w/ emergencies.” In other words, they didn’t consider her an emergency. Truth was, she was one of highest priorities since any fluid loss in such a small animal carries risk of death. When they “treated” her, they mainly did tests, most irrelevant to her condition- such as x-rays on her lungs instead of her gastric system- they were more focused on making $$ off tests than providing emergency care. The rest of their “treatment” consisted of useless meds: b-12, puppy pepto, pain relief, and 1 subQ injection of saline (when I left.) What she NEEDED was to be immediately placed on IV to help her recover from shock caused by the blood and fluid loss. After waiting close to 7HOURS I requested to take her home- against vet advice, as they wanted to keep her over night for MORE tests and might then start an IV. She was in severe shock when I received her back and passed away before the next morning. Her death they’ll have blamed on me as I chose to take her home and provide my own care-which was palliative and what little fluids I could get in her, leaving them “unreliable for further health decline.” To be clear- it may have been too late for her to have been saved, even with the IV. BUT if they had treated my Aspen like the REAL emergency she was and been focused on actual care rather than money there’s a chance she could be with now.

This was the worse experience bad attitudes from the time I walked in and didn’t care that my dog was suffering they did nothing and charged me a office visit anyway ! No compassion at all !!! Do yourself and your dog a favor and don’t go !

I strongly advise anyone that is considering taking their pet to BluePearl to reconsider and find another Vet/Pet Hospital. Even if it means driving further, it will be worth it. Knowing what I know now, I would've driven clear across the state to avoid BluePearl. I can assure you, your pet's well-being is not their priority - their one and only objective is to maximize their profits. Upon my first visit, Dr. Knight from BluePearl Maitland gave instruction that took weeks, if not months off of my dog's life. She ignored me when I tried explaining the symptoms my dog was exhibiting and dismissed my primary vet's assessment in order to come to her own opportunistic conclusion. She convinced us into paying for a $4,100 MRI because she insisted it was the ONLY way to determine what was or wasn't causing my dog's symptoms. We later discovered this was a complete lie because there's a $50 DNA test available which, based on the result, could have either ruled out a root cause or concluded that she was susceptible to the disease. My complaints that I was misled into paying for an MRI fell on deaf ears from Maitland and their Customer Service at their headquarters in Tampa. Furthermore, they have failed to respond to several attempts by the Better Business Bureau to contact them regarding my complaint. Based on my experience, and reading the reviews on here, yelp, and the BBB, I truly do not understand how they are still in business. What they do is unethical and should be shut down.