BluePearl Veterinary PartnersReviews of bluepearlvet.com

Price, I wasn't surprised when they told me it would be approx $125 for the visit because it was on a Saturday, They took her back and figured it was a spine injury and wanted to prescribe 3 Rx for her. I asked for them to write out the prescription so I could get it at Costco as most vet prices are so over inflated but they said they couldn't but only gave 1 bottle of Gabapentin 300 mg quantity of 30 (which costs under $9.00 at Costco) and Carprofen 100 mg quantity of 14 (which would have cost $8.96 on Chewy) we walked out of there after paying $220.76! Let's not forget last year when I brought our 14 yr old Chocolate Lab in because of seizures and kidney problems and we ended up paying over $500 for that trip to have him put to sleep, but don't forget that they did send a condolence card and a cheap packet of seed to plant in his memory.... it was no difference than a funeral home as they stick it to you during a time your grieving over a family member. Do I need to say more as why you're getting a zero score?? I would not recommend Bluepearl to anyone without telling them when they get there to remember to bend over. I received a request directly from Blue Pearl for a review and after they received my response (which I copied and pasted above) I was contacted by an agency they hired to handle reviews requesting me to change it but I refused, so it doesn't surprise me that have taken reviews down from their website but people need to know what type of business they are running there.

AVOID! Dishonest and terrible people run the Midvale Utah office. Will not honor quoted prices and mistreat animals.

My daughter called ahead of time to let them know what was going on with my cat. We thought she was going into keto acidosis from her diabetes. We were told that they would have everything ready and set up when we got there. They did not. I had to sit in the waiting room with my cat for approximately 20 minutes before we saw anyone other than to check in. I was there for several hours then was told I needed to take her to UGA veterinary to see a neurologist. She had been given a saline iv which seemed to help. I said I would take her to my veterinarian the next morning first. They said that they really didn’t know what was wrong with her, but after discussing it with my daughter( who isn’t a vet) for less than 2 minutes she knew exactly what was wrong from the test results. Then consulting my vet the next day she agreed Ginger had an adrenal tumor and probably Cushing’s disease. Further tests proved this was accurate. How could educated vets doing over a thousand dollars worth of tests not know this, while my daughter, who is a teacher did? The front desk people were friendly, the vet was not, and they were basically useless. Not only that, but if it had been keto acidosis the wait time could have been fatal.

My dog had fluid in his chest making it hard to breath. The place in Des Moines wanted $6000 downpayment just to begin helping him. Would have been $1200 just for some diagnostics to get answers. Said it could end up being 10-15 grand to go all in. This place helps animals? Lol Maybe for the rich and famous. I was denied for the care credit. They wanted $6000 to lift a finger. Greedy bottomfeeders. But they smile real big and the workers probably have good intentions. Corporate Greed. Should have spent that time with lil Billie. Why dont they start saving the animals life when you get him there? Dont bother rushing your furry friend in. You have to wait for the consultation with the doctor to see how many thousands its gonna cost before they'll help. Then you have to see if you can get approved for a loan. Cuz who has $6000 to drop now?

The absolute worst vet care! They take peoples money and charge people for things that weren’t done! My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasn’t even properly done didnt keep the dogs knee immobile. I have requested a 💯refund and awaiting a return call. They even talked that the only cure was amputation. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. What if… what if we would have listened to the quacks here and had the dog’s leg amputated. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice.

Don't go to this nasty and disgusting ER vet clinic. You will be sorry because your pets will come home with infections. My cat was hospitalized at this facility for two nights and he came home with Feline Upper Respiratory Infection! I work in a healthcare field for human world, so I know infections can happen only when people do not take infection control/cleaning seriously. I had to take him to my regular vet so she could prescribe him antibiotics. But I have several cats at home and, unfortunately, he passed the infection onto two other cats of mine after he was discharged from blue pearl. I was very upset and angry and I requested AT LEAST half of the money I spent refunded as this is due to their malpractice and negligence, but they refused saying that they did not do anything wrong. WRONG!!!! They told me that they did what they were supposed to do for my cat and that's all the matter. Clearly, they do not care about your pets, their true well-beings, their owners and cleaning/preventing infections/virus. Since they did not cooperate and refused for a partial refund, I am about take a legal action and hire a lawyer to go after them. I may even contact TV station to spread the word on what kind of nasty place the blue pearl is.

WARNING. DON'T BRING YOUR PETS HERE! PLEASE READ. My cat has past away after this place. I'm trying to leave reviews everywhere I can find. I feel so numb today because of the experience we went through just mostly what our cat went through. She gave birth on Nov 16th. She seem to be doing ok after the birth. Just on Nov 17th morning she was bleeding to much. We called around to vets and a vet recommended this place. She was there around 11am till 9pm. I called back a few times to see how she's doing and if any updates. They seemed annoyed with me calling even though she said she would of called back with updates. They never did and life or death for our cat I'm trying to stay calm and wait thinking she's in good hands. They the last time I called they said oh ya you can come pick her up now that she's doing better an that her bleeding stopped. We are so excited to bring her home, we get there we pay of course to get our baby back. They bring her to us with her paper work saying that she's bleeding a minumin. I ask them, is she going to be ok? I thought you guys said she was done bleeding? They said she'll be ok and they want her to come home and start nursing right away that that will heal her. I look at her and I can see how bad she look in her face. Just I'm trusting the vets in this moment. We bring her home and we live a half hr away so it's a pretty long car ride for a sick kitty. We get home and do what the vets say. She didn't look good at all. She went into a seizure and past away 10 mins after coming home. She past away knowing she was loved. At home, in her safe place. I did call the vets and called them out on this and they said well we thought she was going to be ok. THOUGHT YOU THOUGHT! "She needed blood" to as well as they said. Why not offer giving her blood! Her family was in shock all day with the mix emotions on hereing she's not going to make it, and then she is back and forth a few times! They didn't offer to give her blood as I thought they would of done that knowing how much she lost! They did not care they only care about the money. I believe that cus this and that they ask how much we had on hand. We could of got more money! We wanted her to live because we love her! We lost our Baby Girl because of this vets and there lack of caring. I brought our kitty to my vets the next day and told them this. And they listen and will not recommend this vets and will do research. They care. I been with them for so many years with all the cats I had/have. I had sick ones that live so long because of my main vets I go to. They would of took our little girl if they had more doctors. They never referred us to blue pearl a different place did and I will be calling that one to let them know. Sorry for Grammer if I had some. I'm so sad, hurt, empty. I have alot of mix feeling, just it's nothing compared to what my cat went through. I miss and Love you. RIP

If I could give 0 stars I would. I was referred to this hospital from my vet. I contacted BluePearl before I left my vets office since my vet was closing up as I was leaving. They quoted me on the phone as services starting at $500-$600. I informed them over the phone what was wrong with my puppy and what exactly I was needing. When I got to the location I had to stay in my vehicle and a lady came out to assist. She informed me I was incorrectly quoted even though I told her that I was not planning to hospitalize my pup if the cost was 5k as I could not afford that. She came back out with Marissa whom proceeded to tell me "do you want this dog or do you want a dog" after I informed her that I could not afford 5k to hospitalize my pup. I told her "you can't tell me that, youre making it seem like I dont care for my dog because I don't have the 5k to hospitalize him. My vets office is closed for the day and I have nowhere else to take him can you please provide him with antibiotics, IV and some nausea medication so I can do my best to take care of him at home." She proceeded to tell me that there were other hospitals in the area that started at 2k. I again told her I dont have thousands to hospital my dog with you telling me its a 50% chance of survival. I begged her to take him in and give him an IV, medications and something to make him more comfortable so I can do my best at home to care for him. I explained that my dog was already dehydrated and hadn't really eaten much since Thursday evening (It was Saturday afternoon). She told me that I was not treating his condition and only putting a band aid on his issue and that he would "die anyway" I again begged her to provide the meds and IV and explained that my vet offered this service before I left but when I spoke to someone on the phone, they said it would be 500 to do these things and keep him for at least 1 night. Marissa again refused to give him the IV and instead suggested I euthanize him. I informed her that I was not ready to give up on him yet and that I wanted at the very least the opportunity of a possibility for my puppy. She again refused and told me that I would not be able to care for him and his only chance was the hospitalization, mind you she had not looked at him, or even bothered to take him in for an evaluation, nor did they look at my paperwork for him. She told me that he would bleed from both ends and that it would be a traumatic experience and that I was not able to do these things on my own. She went back inside and called a few foundations after I was crying hysterically that I couldn't afford the cost when she made the comment "do you want this dog or a dog" when she returned she made a point to tell me she called 11 places with no response from any. She then informed me there was a few places she can refer, to put him down possibly for free. I again begged her to do something and informed her there was no way I could decide right now to put him down when I wanted at least a chance to try, my kids had not said their goodbyes yet so there was no way I could decide right then and there. I ended up leaving defeated as she refused to help him and had no lack of sympathy. She even at one point told me that she was sorry to be so blunt but I myself am a blunt person and there is a way to be honest and still respectful and instead I feel like she played on my emotions as a pet owner and decided to deny him care when I drove all the way over for a possible chance for him. If you love your pet do not bring them here. They dont care for anything but money. Now while I understand everything comes with a price the lack of compassion and empathy in this type of field is non-existent at this hospital. They dont treat you like a human being they treat you like a money bag. I was ready to spend at most 1000 to help my pet in some way and she just told me hes gonna die. My pet passed Sunday morning between the hours of 1am-4am. When I called them to take him in for cremation they told me it was $75 for communal creation i wouldnt receive his ashes, or I could pay 300 to receive his ashes. I would have to pay an additional 65 for his ink paw print. When I took him in for the cremation I waited out back with my deceased puppy for over 30mins and had to call them to see why I was waiting out back without anyone coming to help. These people don't care about you or pet. Please take them anywhere else.