Blue MountainReviews of bluemountain.com

Bad experience with attempting a free trial and being charged for a full year. Technically I pressed the wrong button, but the website made it really difficult to figure out. A better company would have been clearer and not resorted to what is essentially trickery. At least I was able to turn off the auto-renew.

They informed me that I had been auto-renewed after the fact and then refused to give a refund. I had not used their service for years. Owned by American Greetings Corporation and not run ethically.

Actually 1 star is too many. I feel ripped off. I signed up for a month subscription which didn't register. When I went in the site to fix it I accidentally agreed to a further years subscription. When I wrote to explain the error I received a standard letter referring me to their terms stating no refund. I wrote a second time to explain the error and received the same response. What should have been a joyful experience has become a distressing one. I wish I had never started.it has left a bad taste

Cannot even get into the site to send a Xmas card on Xmas eve. Would not recommend this Company.

I've had ab account for several years. Obviously I can't speak for other user's experiences but I've had great performance from the website; have never tried the phone app. Lot's of ecards. I've sent all sorts cards for birthdays, graduations, thank you - even condolences. Annual fee is reasonable for unlimited use and the cards always arrive on time. Some of their personalized animated "Mash Ups" use name brand celebrities and are very clever. The Idina Menzel (of "Wicked" and "Frozen" fame) personalized birthday card based on "Fame" is amazing. Unless something changes for the worse I plan to keep using them

I am surprised by the other reviews. Several years now and never had problems. Do a yearly subscription and send several cards a year for birthdays. In the process of trying out doing Christmas cards since we are not in the country to mail cards. I keep a personal list of which cards I send to whom and just make sure I don't send the same one to someone in the same household. I don't imagine I will run out even if they don't add more. Sure they can be corny, but that works for my crowd.

Tonight, I’d give them a zero if it were possible. I’ve tried multiple times to send an E greeting and the system will not preview it nor will it send it. Consequently, you do the card over and over and it won’t send it. I tried to send a note to the company asking why this is a continuing problem and it’s not accepting the submission on their own web platform. It’s time to cancel my subscription with them. I’ve had other issues that I wasn’t happy with the resolution but tonight I am done with them. It’s too bad their cards are cute but if this is the kind of service that paying customers get this is unacceptable. Please look elsewhere for your cards.

Blue Mountain site continually crashes. I have used it over the past 3 days, occasionally managing to send a card but mainly finding that the site has crashed, asking me to login again, having lost the changes I made, or the new contacts I had added. A very challenging experience. I emailed the customer service but received no response. Blue Mountain, you need to improve your customer experience!