Blue MountainReviews of bluemountain.com

Three of 5 cards sent so far not received after sending a couple of times. Account support doesn't respond.

Blue Mountain is a fine company with respect to their cards and card selection, offering both E-Card and traditional card options. Unfortunately, their poor business practice of requiring customers to be in an auto-renewal program, rather than making auto-renewal optional, negatively impacts their reputation, and results in the loss of many potential customers, such as myself. I was a member for awhile but when I found out that I could not remove auto-renewal from the account, I cancelled. Top tier, highly reputable companies always allow an opt out of auto-renewal. It is unfortunate that a company with such an excellent reputation for their cards and greetings, resorts to such an unwise business practice. Additionally, top tier companies allow for pro-rated refunds with 30 or 60 day notice. Blue Mountain does not offer prorated refunds. According to their website, any cancellation takes effect at the end of the current term. If Blue Mountain wants to improve their market share, improve their reputation (rated only 1.3 out of 5 on this Trustpilot website), and improve their customer service, they will hopefully consider allowing an opt out of autorenewal. The way to do this is to default to autorenewal upon signing up (as some customers are fine with this), but then to allow the customer to manually remove the auto-renewal at their discretion. As a former customer, and former quality VP in another industry, I do hope they will consider the recommendations offered here.

Blue mountain is not really a mountain but a ridge. It is exposed to the lake making the snow quality consistently poor. You can mostly expect icy, granular conditions. The worst part is that the signage both on the ground and on the hill is dreadfully poor. The trails are not signed meaning u may easily end up on an advanced run and there will be no ski patrol to ensure any kind of safety. No one organizes the crowds so lifts go half full. For the steep price I expect more. Save you money for a trip to Quebec. Don't forget the terrible disorganization even trying to find you way around the base. I guess its confusing on purpose to waste time and keep u off the the ridge. Sucks.

Website is terrible. Takes about 50 swipes to get to a recipient name starting with a Y. Touch any other name while swiping and you’ll start over again. Just have a Letter Code sidebar to go to like most sites.