BluemercuryReviews of bluemercury.com

I have made several purchases from them and have had no issues whatsoever. The bottles are packed for traveling and being thrown around during transport. Love the incentive program as well. Don’t let the low rating keep you from great products!

Thumbs up for Hanna at the Ft.Worth store! She was extremely kind, helpful, and very informative. We will definitely be loyal customers from now on. Thank you Hanna.

Placed two multi-item orders in the past two weeks, and it was a fantastic experience both times. My orders shipped the next day, and were delivered in two business days. Everything was packed well (some items were pretty fragile), and all items were fresh. Tracking the orders was easy on their website, and the rewards program is great. I like to stock up when they have sales, especially, because they usually have a 20% discount. Not only do you get a great discount, you earn points that turn into $ for future spending. Overall, this was an amazing experience!

I have the privilege of being able to frequent both stores in Austin, Texas. The staff in both stores are kind and talented and have fun personalities. They make it a joy to shop in their stores! Go see them!

This was my second visit to Bluemercury, and once again, I was warmly greeted by Inna—a true gem. I meant to leave a review after my first visit (which was excellent), but it somehow got lost in the abyss, so I’m making up for it now. For the record, I’m a male who takes skincare seriously, and I’ve been purchasing products through Bluemercury while working closely with Inna. She has been exceptional—genuinely warm, patient, and incredibly knowledgeable. She always takes the time to answer all of my questions thoroughly, and her authentic, no-pressure approach makes shopping here a real pleasure. As a bonus, during yesterday’s visit, I also met Rachael, a representative from another skincare brand, and she was equally delightful and informative. Together, they made sure I left with the right information and products to keep my skincare routine on track. Thank you, Inna and Rachael, for making both visits such a positive and welcoming experience. I’ll definitely be back.

The beauty consultants GET me! A skin professional recommended Jane Ireland makeup & Blue Mercury carries the line. However, I couldn’t figure out which product or shade was right for me, so I went to visit my local Blue Mercury beauty consultants. After they listened to my concerns (aging, sensitivity, redness), they recommended the Chantecaille line, and only sold me what I needed (foundation, concealer, sponge). They saved me from trial & error & $. The Blue Mercury beauty consultants are experts who know and recommend the right products for you!

I got my order 4 days later! It did take a couple days for the order confirmation email, so I got a little nervous because of the reviews on here, but I emailed them & they got back to me within a couple hours!! I ended up getting the confirmation email 2 days after ordering, then my package arrived 2 days after that. I’m glad I ordered with them because what I got was discontinued & sold out everywhere else.

I had a perfectly good and straightforward experience ordering from Bluemercury. I placed my order for one item on a Friday afternoon, it was promptly confirmed by email, and then shipped the following Monday p.m. via UPS with tracking information available. A simple email inquiry to customer service after ordering was answered right away, clearly and in a very nice way.