Bluemercury is a chain of American beauty stores founded in 1999 by Marla Malcolm Beck and Barry Beck in Georgetown, Washington, DC The stores sell cosmetics, as well as in-store facials and spa treatments.
Bluemercury (bluemercury.com) has 90 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Excellent
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Showing 2 reviews with 2 stars · Clear filters
Kim Santa C.
They keep canceling my orders. This is the second time in a month my order has been canceled when I use my coupon. I am a loyal customer with a long ordering history. They say oh item is not in stock. It is and has been for months. Will never shop with them again.
Carmen
Customer service never actually reads your email - they just respond with some long boring template that doesn’t actually help you with your issue. Very inefficient and I feel like I wasted so much time trying to get an answer from them.