BluelandReviews of blueland.com

It's a one star because you guys are asking me for a review for a product that I still have yet to receive. I have used other of your products which we really do like the product itself is not faulty it does a job but I'm a little bit annoyed that it takes over 2 and a 1/2 weeks for an order to even be shipped. So far as I know your shipping is not impacted that much anymore yes I understand there are logistics problems but if you guys have a problem with your supply chain then you should tell your consumers up before they order.

I bought three of the hand soap pumps for the sinks around our house. The first pump never worked right, but I put up with it until we had guests and I realized how bad it was when they struggled to wash their hands. I reached out to customer service and they were pretty rude, said they wouldn’t do anything, just that I could buy a new one since it was over a 100 day policy I had no idea about. The other two pumps work slightly better but still aren’t great. The soap itself smells good but doesn’t foam up very well so you’re not actually sure if your hands are clean. Other products I tried - dishwasher tablets are the best of everything so far, do the job with no issues. The dish washing powder is kind of weird, grainy and doesn’t foam well. It works fine but I end up using a lot more of it than regular liquid. The plastic part of the household cleaner sprays are also defective, 2 of the 3 I bought don’t spray well. The glass cleaner is really streaky. The kitchen cleaner works well, but the bathroom cleaner I’m a little dubious about - it smells like roses and I get the feeling I’m not disinfecting anything. Overall I’m really disappointed in this company, I was hoping for some greener alternatives for my household but feel like I got ripped off.

I’m very dissatisfied with their customer service. I purchased 7 soap dispensers with refills for myself and as Christmas gifts and recently purchased the body wash starter kit. 3 of the soap pumps have stopped working, since it is longer than 100 days, they will not replace them. They sell them for $2 each and $8 shipping. A soap dispenser Should last longer than a few months. Informed them I will Never buy another product from their company

The hand pumps are awful. After talking with customer service 3 times for my 4 pack of soap dispensers, I was told this was a known issue. However, on the third time for a broken pump in 4 months, I was told since they know they break down with use, they won't replace after 100 days and I must repurchase the pumps myself. Why would I repurchase when all four of my pumps have broken upon arrival to 4 months after purchase? EDIT: For anyone reading, their response to my review isn't right. I've already discussed this with their customer service and they do not stand behind their product. They just create more waste with cheap hand pumps.

I've received furniture from across the country faster than an envelop of laundry pods from Blueland. I wouldn't have even considered this brand had I know how terrible their shipping would be. After 7 days of waiting... I give up and heading to my local Target. I have a business trip to pack for and need clean clothes! It's pretty obvious all their positive reviews are paid for which you can clearly see in on this website's charts.

I wish Blueland could offer a hand soap pump that doesn’t fail. Sent one back and received a broken one in its place.

Blueland's customer service is garbage. Despite multiple (at least 3) orders to my new address, they sent my subscription to an old address that I haven't lived at in 8 months. The company then refused to refund or replace the order. I have spent several hundred dollars with this company, but they have lost my business. Please find your green cleaning supplies elsewhere.

Beware of these products if you live in a cooler climate or outside Australia (Blueland ships to NZ,UK,USA and Canada). THE HANDWASH DOES NOT WORK UNDER 15.5 DEGREES AND BLUELAND ADMITS THIS. The product separates and turns to gunk which blocks the pump and settles in the bottom of the bottle. Blueland would not commit to disclosing this information on their website which is very unethical. They say they do not process International returns, although they did when I complained enough. They did respond promptly to my concerns.