Blueland is reimagining everyday products to save you money and space, without any plastic waste.
Blueland (blueland.com) has 821 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mark
Dreadful. Bought two bottles and both pumps stopped working after a few days. I can see that countless of other customers have had the same experience.
Response from BluelandFeb 9, 2022
Hi Mark, Thank you so much for your Trustpilot review and support of Blueland! We'd be happy to help rectify this issue for you! Please reach out to us at [email protected] and our team will assist you. We look forward to hearing from you! Best, Allie The Blueland Team
Humanist L.
Their "forever" bottles are incredibly poorly made. We bought Blue Land products to reduce packaging and plastic use. However, the plastic spray bottles are so cheaply made that two of the three bottles have broke less than two years after purchasing. If you care about reducing packaging and plastic waste, stay away from Blue Land products. It's just another company pushing low-quality plastic products in the name of environmentalism. Shameful.
Response from BluelandFeb 9, 2022
Hi, Thank you so much for your Trustpilot review and support of Blueland! We'd be happy to help rectify this issue for you! Please reach out to us at [email protected] and our team will assist you. We look forward to hearing from you! Best, Allie The Blueland Team
mark D.
BEWARE: Ordered the Glass and Mirror cleaner and it leaves horrible streaks and residue. Measured exactly as recommended and it still is aweful. Contacted Customer Service twice and they refused to refund. Very disappointed!
Sandi C.
I just ordered the hand soap and neither of the pumps produced foam after 3 or 4 times. I reached out to Customer Service and was told they are back ordered. I said send me 2 black ones, I just want to use my soap! They also asked me to send video. Ludicrous idea. Sends a message you don't trust me. Now on this review site, I see there are multiple problems with hand soap pumps. It's too bad because I believe in the concept. Then I was sent a tracking link which, when I opened, said the pumps were delivered to Florida - I live in Colorado. If I do not have the pumps by Jan 10, 2 months after my order, I am sending them back.
Nonnyz
Out of 9 tablets 6 were discolored and smelled rancid. They mix up cloudy compared to my first one I received I wish I could upload pics
Response from BluelandFeb 9, 2022
Hi, Thank you so much for your Trustpilot review and support of Blueland! We'd be happy to help rectify this issue for you! Please reach out to us at [email protected] and our team will assist you with the above issues and send replacements where needed. We look forward to hearing from you! Best, Allie The Blueland Team
BC
Ordered on 23/11/2021 and it is still not shipped yet. What’s the purpose of promised working day if you couldn’t really able to achieve? Emailed twice to customer service and not helpful at all.
Kris P.
The hand soap tablets are great. But the pump tops on the bottles get stiff after just a few months and need to be replaced. I asked to purchase these from Blue Land, purchase them without purchasing new glass bottles. Blue Land has NOT responded. Very poor customer service.
Response from BluelandNov 19, 2021
Hi Kris, Thank you for your Trustpilot review and support of Blueland! We'd like to share that our average response time is within 24hrs, however, due to Holiday volume our response time is tending to be a little longer. We're still a very small team and we're working hard to help as many customers as we can in a timely manor. Additionally, we see that there may have been some issues with our e-mail responses getting back to you, so we've gone ahead and reached out via SMS. If you reply to our latest text, our team will be happy to assist you. Thank you for your feedback. Best, Allie The Blueland Team
Carol R.
Tried these products and was sorely disappointed. when the handsoap pump failed, I sent an email to the company. I also included my opinion on the multi surface cleaner that I didn't feel was up to standards when trying to clean a dried up spill in the fridge it didn't work. (one swipe with a clorox wipe and it was gone). I was told I was wrong and that in a lab it works! it was clear that the person writing the response never read completely my ",complaint" denied my request for a ref und, but offered me a multi surface pod for my trouble. wanted a video of the pump not dispensing (ridiculous). not helpful at all. don't waste your money. when I read all the reviews about their pump fails it's clear they have a major issue.
