Catherine
Bluefly doesn't deserve even a star
Bluefly doesn't deserve even a star. They have robbed me of thousands and not delivered the goods. They are a scam

Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claim this listingClothing & Underwear · Ruskin, Florida
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Showing 285 reviews with 1 star · Clear filters
Catherine
Bluefly doesn't deserve even a star. They have robbed me of thousands and not delivered the goods. They are a scam
Sepideh
I have been waiting for my mdse for a long time. It has not arrived. Their might mail fraud. I’m rating you but I’m inquiring about my package from Bluefly. Thank you
Delaney
I ordered three pairs of shoes from bluefly (all of which said they were in stock) and a few minutes later I get email from them stating that two of the three pairs of shoes where now out of stock. Though that mad me mad, I understand sometimes problems occur with stock. The annoying part is that I was never refunded the cost of the two pairs of shoes I never received and was told were out of stock. Save your money and buy from somewhere trustworthy.
Andrew
Would not adjust price to lower amount posted on BlueFly website, even before order shipped.
Paige
It says “M” and a size 8 was sent. It’s too big and didn’t specify which size it would be. I expect to see M on the tag if that’s what it says online.
Carl
buying from them was fairly easy however next to impossible to get exchange or refund. in my case they send me e mail to my address but say they have no mail address for me to send them any request ,exchange etc. last message on a sale was they were getting excited for me but tried to refund it can't find a contact for therm,they say they can't recognize my e mail address
Uliana
This was my first and last experience with Bluefly. After purchasing TOD's loafers for my husband's birthday, it took a whole 10 days for the item to ship. This was only initiated after I called customer service, looking for the tracking number. They also did not indicate that the shoes run 1 whole size bigger, turning size 11 into 12. Did I also mention they were on final sale? Oh yeah, when I called to explain my situation and seeking help, the rep quoted that the item was on final sale. After spending over $500 on these shoes, I had little assistance or empathy from Bluefly's customer service. I will stick to shopping at marketplaces that care more about their consumers.
Nisha
Instead of one of the items I ordered, I received something completely different. Bluefly customer service said they couldn's assist because it was sent by the Marketplace. What's the point of ordering via Bluefly if they don't even handle the sale?