BlueflyReviews of bluefly.com

3.0693 reviews
Clothing & Underwear
3323 NE 163rd Street Unit 604, North Miami Beach, Florida

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Bluefly

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About Bluefly

Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.

Bluefly (bluefly.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: bluefly.com
Website: bluefly.com
Category: Clothing & Underwear
Location: North Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bluefly reviews

Showing 292 reviews with 5 stars · Clear filters

Barbara W.
Feb 14, 2025
Bluefly had compassion with my issue
I made a mistake in ordering and Bluefly helped me to fix it...I am a fire victim and really did not know where to begin to build a wardrobe. Thank you Bluefly for showing compassion and helping me resolve my issue.
Response from BlueflyFeb 18, 2025
Thank you for sharing your experience, and we’re deeply sorry for what you’ve been through. We’re glad we could assist in resolving your order and help you start rebuilding your wardrobe during such a difficult time. Your kind words mean a lot, and we’re honored to have been able to support you. Please don’t hesitate to reach out if we can help in any way moving forward. Best regards, The Bluefly Team
Francesca L.
Feb 10, 2025
The product is very good
The product is very good. Deliver in time.
Response from BlueflyFeb 18, 2025
Thank you for your feedback! We're so glad to hear you're happy with the product and that it arrived on time. We appreciate your support and look forward to serving you again! Best regards, The Bluefly Team
Estu B.
Feb 4, 2025
Order was handled promptly
Order was handled promptly. Refund was processed quickly
Response from BlueflyFeb 18, 2025
Thank you for your feedback! We appreciate your support and look forward to serving you again soon! Best regards, The Bluefly Team
fwa
Feb 3, 2025
Detailed
Thoughtful, detailed, resourceful, interested in improving their processes if needed
Response from BlueflyFeb 18, 2025
Thank you for your feedback! We’re always looking to improve and appreciate your input and we look forward to serving you again! Best regards, The Bluefly Team
Meg S.
Feb 3, 2025
I was impressed with the customer service and product quality
I was impressed with the customer service and quick response with a question I had. When my order arrived, the quality was excellent. I am very thrilled with it and with my Bluefly experience overall. Would definitely purchase again.
Response from BlueflyFeb 18, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with both our customer service and the quality of your order. It’s wonderful to know that you’re happy with your purchase, and we can’t wait to welcome you back for your next shopping experience. We truly appreciate your support and look forward to serving you again! Best regards, The Bluefly Team
Julie J.
Jan 30, 2025
Returned items error
I inadvertently returned multiple Items in the same return box that should have been sent separately to respective vendors and blue fly customer service representatives tracked down my shipment and sent the respective items where they should go so I could receive the proper refund. Thank you so much for your patience and diligence with this error in my part.
Response from BlueflyFeb 18, 2025
Thank you for taking the time to leave us such thoughtful feedback! We’re so glad our customer service team was able to resolve the issue and ensure your items were sent to the correct vendors. We understand that mistakes happen, and we're always here to assist and make things right. We truly appreciate your patience and are happy we could help you get everything sorted. Looking forward to serving you again! Best regards, The Bluefly Team
T E.
Jan 23, 2025
The customer support team was very helpful
The customer support team was very helpful getting my return processed. They even followed up to ensure I was satisfied.
Response from BlueflyFeb 18, 2025
Thank you for sharing your experience! We're so glad to hear that our customer support team was able to assist with your return and follow up to ensure everything went smoothly. Providing excellent service is our top priority, and we appreciate you recognizing our efforts. We look forward to assisting you again in the future! Best regards, The Bluefly Team
Teresa E.
Jan 16, 2025
Very helpful and supportive with a…
Very helpful and supportive with a return issue due to USPS handling, no fault of Bluefly.

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